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Pega Certified System Architect (PCSA) 87V1

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Total Questions : 253

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Question # 1

In the Answer Area, choose the correct test type for each test characteristic.

Question # 1

Options:

Discussion 0
Question # 2

A user view includes a list of four urgency options selectable by radio buttons. How do you configure the selection list?

Options:

A.  

Configure a field group with selectable urgency options.

B.  

Configure a drop down field with selectable urgency options.

C.  

Configure a picklist with radio buttons for the urgency options.

D.  

Configure a Boolean field with selectable urgency options.

Discussion 0
Question # 3

In processing a parent case P-l, two child cases C-l and C-2 are created. Which of the following statements is correct about the processing of P-l, C-l, and C-2?

Options:

A.  

P-l must be resolved before either C-l or C-2 can be resolved.

B.  

Either C-l or C-2 must be resolved before P-l can be resolved.

C.  

C-l must be resolved before C-2 can be resolved.

D.  

Both C-l and C-2 must be resolved before P-l can be resolved.

Discussion 0
Question # 4

Which tool do you use to identify missing alternate text for an image?

Options:

A.  

Clipboard tool

B.  

Accessibility Inspector

C.  

Tracer

D.  

Live Ul

Discussion 0
Question # 5

Customer on a hotel booking application can add additional amenities to their reservation. The application displays, a view with the available amenities and .. To reduce scrolling, you want to organize content so that amenity details display when the amenity is selected in a drop down menu.

Question # 5

How do you configure the user interface improve access to the content and achieve the business requirement described?

Options:

A.  

Configure a layout group to separate each amenity into individual panels and set the layout to a menu formal.

B.  

Configure a disable when condition on each field to allow access when the associated amenity is selected on the drop-down control.

C.  

Configure a repeating dynamic layout with an embedded section for each amenity and set the layout format to grouped.

D.  

Configure a visible when condition on each field when the associated amenity is selected.

Discussion 0
Question # 6

To process an employee retirement package, the system requires approvals from the supervising manager, and the …

How do you implement the requirements so that each approver can work independently?

Options:

A.  

Create an approval step with cascading approval.

B.  

Create business logic to route the assignment to the different approvers.

C.  

Create three parallel processes with approval steps.

D.  

Route the assignment to a work queue to which all three roles have access.

Discussion 0
Question # 7

Which requirement is satisfied by configuring a service level agreement?

Options:

A.  

Requests from customers with elite status go to a dedicated work group,

B.  

A transaction review is completed within 24 hours.

C.  

Users are notified when they receive an assignment.

D.  

Transaction dispute cases are considered more urgent than address change cases.

Discussion 0
Question # 8

Which piece of application content do you localize by using a Field Value rule?

Options:

A.  

Labels and drop-down values on a section rule

B.  

Logos or other images on a harness rule

C.  

User instructions in a paragraph rule

D.  

User-editable text in a correspondence rule

Discussion 0
Question # 9

You have been asked to create a report definition that includes information about the sales offices and sales representatives. The manager wants to access the report in the Report Browser in the user portal. The manager also wants to include the report in a new report category specifically for the sales group. What two configurations are required to support this request? (Choose Two)

Options:

A.  

Select the option in the Report Browser that allows users to view your report.

B.  

Create a report category rule for sales office reports.

C.  

Select the report definition option that displays your report in the Report Browser.

D.  

Add a report category for sales group reports in the Report Browser.

Discussion 0
Question # 10

Which requirement can be implemented through circumstancing?

Options:

A.  

An application establishes a goal of four hours to adjust claims for platinum customers. For other customers, the application establishes a goal of one business day.

B.  

An application sets the default shipping option for orders that exceed USD100 to two-day delivery. Otherwise, the default option is five-day delivery.

C.  

An application audits insurance claims that an insurance adjuster values at USD10000 or greater. Otherwise, the claim is approved.

D.  

An application routes upgrade requests for US customers to one work queue, and requests for European customers to a different work queue.

Discussion 0
Question # 11

Which statement most accurately describes the use of pega mobile preview?

Options:

A.  

pega mobile preview simulates the application user interface for various mobile devices

B.  

pega mobile preview allows you to run a pega application on a mobile device

C.  

pega mobile preview simulates user loads to test mobile app performance

D.  

pega mobile preview models a typical user interaction to scenario test a mobile app

Discussion 0
Question # 12

In which two of the following situations would you simulate an integration? (Choose Two)

Options:

A.  

The service has slow response times.

B.  

The service is not available yet.

C.  

You need to test each flow path in the case processing.

D.  

The connector is configured to use global resource settings.

Discussion 0
Question # 13

An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data.

How is the Conversation preference data type sourced?

Options:

A.  

Local system of record

B.  

No system of record

C.  

External system of record

Discussion 0
Question # 14

For which use case do you create a new rule in a Pega Platform™ application?

Options:

A.  

A developer creates a parallel process to audit changes that a service agent makes.

B.  

A developer makes changes to an email message configured in the case life cycle.

C.  

A designer reuses a UI section every time the same behavior is needed in the application.

D.  

A business user issues a change request for the application to set the default value of a field.

Discussion 0
Question # 15

. Users can select a check box to subscribe to a text messaging service. Selecting the check box displays a field for a user to enter a mobile phone number.

How do you configure the application to display a field for entering a mobile phone number only when the check box is selected?

Options:

A.  

Use a when condition in a data transform to determine whether to show the mobile phone number field.

B.  

Use a when condition in the flow to branch the flow based on case data.

C.  

Use a circumstance on the check box property to create a rule variant that is effective when the check box is selected.

D.  

Use a when condition in the Ul form to determine whether to show the mobile phone number field.

Discussion 0
Question # 16

You want to unit test a rule. To ensure that the rule executes as intended, you need to populate the clipboard with valid data. Which two options allow you to populate the clipboard before testing the rule? (Choose Two)

Options:

A.  

Configure an assertion to define the required data.

B.  

Configure a validate rule to populate the needed data.

C.  

Run a data transform to create the test page.

D.  

Copy data from an existing clipboard page.

Discussion 0
Question # 17

An organization has two lines of business: selling books for children and reselling college textbooks. The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods. How do you apply the Situational Layer CakeTM in this scenario ?

Options:

A.  

Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.

B.  

Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.

C.  

Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.

D.  

Place the Ul rules in the base layer, and create a new layer for the payment rule for each division.

Discussion 0
Question # 18

For which use case do you create a new rule in a Pega Platform application?

A designer reuses a UI section every time the same behavior is needed in the application.

Options:

A.  

A developer makes changes to an email message that is configured in the case life cycle.

B.  

A designer uses Design mode at runtime to modify a view to use a two column template.

C.  

A developer creates a parallel process to audit the changes that a service agent makes.

D.  

A developer creates a parallel process to audit the changes that a service agent makes.

Discussion 0
Question # 19

Select each Business Need on the left and drag it to the appropriate Service Level Agreement Interval on the right.

Question # 19

Options:

Discussion 0
Question # 20

A transaction dispute case type allows customers to dispute a bank card transaction for one of three reasons:

* Stolen card

* Duplicate charge

* Fulfillment error

Most dispute for the stolen cards occur at two vendors. MegaMart and Maxvalu. The fraud analyst requests a report that displays stolen card dispute meeting the following thresholds:

Given the following filter conditions, which logic statement returns the correct subnet of transaction disputes?

Question # 20

Options:

A.  

F1 AND F2 AND F3 AND F4 AND F5

B.  

(F1 AND F3) OR (F3 AND F4) OR F5

C.  

((F1 AND F3) OR (F2 AND F4)) AND F5

D.  

(F1 AND F3) OR (F2 AND F4) AND F5

Discussion 0
Question # 21

A company often receives multiple IT tickets for the same issue, such as ''the office Wi-Fi is down. '' You configure Search duplicate cases step to identify duplicate IT tickets.

What is the basic condition for the Search duplicate cases step?

Options:

A.  

Name of submitter is same

B.  

Issue type is same

C.  

Department is same

D.  

Office location is same

Discussion 0
Question # 22

Need to select one severity option which is best

Options:

A.  

Picklist

B.  

Radio button

C.  

Checkbox

Discussion 0
Question # 23

Which two control types allow you to display three balance transfer offers on a form with a single control, to prevent the customer from selecting more than one offer? (Choose Two)

Options:

A.  

Button

B.  

Radio buttons

C.  

Checkbox

D.  

Drop-down list

Discussion 0
Question # 24

In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee.

To meet this requirement, you design a case with a_______________.

Options:

A.  

step that routes to the manager

B.  

change stage step to allow the employee to route to the manager

C.  

stage to route requests to the manager

D.  

process that routes to the manager

Discussion 0
Question # 25

From the left drag each report into the corresponding report type on the right.

Question # 25

Options:

Discussion 0
Question # 26

A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation.

Which two configurations do you use together to build the decision table? (Choose Two)

Options:

A.  

Create a column for the recommended moving vehicle.

B.  

Create rows for the recommended moving vehicle.

C.  

Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

D.  

Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

Discussion 0
Question # 27

An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement: Customers muse select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?

Options:

A.  

Configure a data page to store the make, model, and year vehicle data.

B.  

Configure a connection to an external system of record that contains the make, model, and year vehicle data.

C.  

Configure a static list of the make, model, and year vehicle data.

D.  

Configure a local data storage of the make, model, and year vehicle data.

Discussion 0
Question # 28

Which scenario is a use case for the Wait step?

Options:

A.  

The customer cannot complete an application for a checking account until a bank representative reviews their credit report.

B.  

An agent needs to send a confirmation email to an insured customer after they complete a form.

C.  

A payroll user cannot process a salary increase until the department manager approves the increase.

D.  

The customer needs to log in to their account before receiving a membership discount on an online purchase.

Discussion 0
Question # 29

In a claims application customers can file home insurance claims. Each claims contains a list of items of loss. Depending on the situation, some claims… investigated for potential fraud in parallel to the actual claim process.

Which two case types do you create to support this scenario? (Choose two.)

Options:

A.  

Items of loss

B.  

Customer

C.  

Claim

D.  

Fraud Investigation

Discussion 0
Question # 30

In the Answer Area, identify the type of data measured in each report.

Question # 30

Options:

Discussion 0
Question # 31

What two pieces of information comprise a data element? (Choose Two)

Options:

A.  

The name of the referencing user view

B.  

The name of the data element

C.  

The name of the clipboard page

D.  

The value of the data element

Discussion 0
Question # 32

Employees submit time-off requests that must be approved by their manager. If the requested time off is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve the request. Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

Options:

A.  

Create a decision table and evaluate all rows.

B.  

Use a cascading approval with an authority matrix.

C.  

Use a cascading approval with a reporting structure.

D.  

Configure custom approvals in the reporting structure.

Discussion 0
Question # 33

You are configuring an external data source using the Integration Designer. You have the

REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?

Options:

A.  

The name of the database where the source data is stored

B.  

The data views using the external data source

C.  

A plan for mapping the data and REST response fields

D.  

A backup endpoint URL if the configured URL refuses to connect

Discussion 0
Question # 34

While testing a business process to approve an expense report, you receive an error. Which toolallows you to review the rule execution to determine the source of the error?

Options:

A.  

The Tracer

B.  

The Clipboard tool

C.  

The Application Profiler

D.  

The Dependency Analyzer

Discussion 0
Question # 35

96.An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics.

Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)

Options:

A.  

Create an access group for local warehouse managers.

B.  

Delegate the records for the courier service data type.

C.  

Define an approval process for adding and removing courier services.

D.  

Enable rule checkout for the local warehouse managers

Discussion 0
Question # 36

A disrupted transaction case records account information using a page property. Account information is recorded at the time the case is created and does not update when the case is further processed. Account information is stored in an external system and accessed by a data page.

How do you configure the account information page?

Options:

A.  

Select refer to a data page on the page property

B.  

Configure the page property to refer to a keyed data page

C.  

Define a reference property that refers to the data page

D.  

Select copy from a data page on the page property

Discussion 0
Question # 37

You are building a new booking application in pega platform with a case type that displays a customer's various accounts and allows them to make banking transactions. The transaction data object allows customers to dispute a transaction. The system provides a drop-down list of reasons for the dispute, which are collected along with the transaction I

D.  

According to pega best practices, which option do you use to source the transaction data object?

Options:

A.  

External system of record

B.  

A data page

C.  

Pega platform system of record

D.  

No system of record

Discussion 0
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