Apple Service Fundamentals
Last Update 5 days ago
Total Questions : 57
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If the glass panel on an iMac or Thunderbolt Display is broken and still attached to the rear housing, with what will you secure the broken display?
Which of the following is a valid electrical safety precaution when working on a computer or display with exposed, potentially energized parts?
You are inspecting a MacBook Pro as part of your troubleshooting process. You note that two of the screws on the bottom case are damaged. There is no record of the computer being repaired on a previous occasion. If the resolution to the issue requires that you replace a part, how does your discovery of the stripped screws impact that repair?
William states that the Ethernet ports do not function on his Mac Pro (Mid 2012) when plugged into the network at his office. He demonstrated that he knows how to connect Ethernet cables and was able to connect to the Internet on your known-good Ethernet network. You ran MRI and the computer passed all tests when run using either Ethernet port. What question should you ask the customer next?
Linda states that the fans on her MacBook Pro are intermittently noisy. Which is the best component of AST to further isolate the issue?
What is the minimum version of OS X required required to use the AirPort Utility to configure an AirPort Extreme 802.1 lac?
You are using a television attached to the HDMI port of a MacBook Pro (Retina, 15-inch Early 2013) but cannot see the menu bar. What section of the Display pane in System Preferences would help with this issue?
TESTED 05 May 2024
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