CTT+ Exam (Certified Technical)
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Total Questions : 613
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Which of the following virtual tools would be BEST for students in an online synchronous class to indicate they have a question?
Students in a class complain about the temperature of the room. The client expressed that they wanted the room colder so that students would be more alert during the class. Which of the following actions should the trainer take?
An instructor does not receive any paperwork on the students in the class until the last minute, therefore not allowing an assessment of their current skill level. Which of the following is the BEST way to proceed?
Which of the following should a trainer perform prior to a training session that will utilize a book that they have not used in the past?
Which of the following would allow an instructor to motivate students to learn a complex topic?
In a classroom setting, the same student keeps calling out the answer, stopping other students from participating. Which of the following would remedy this situation while motivating all learners?
A trainer asks each learner to present a different chapter of the textbook in front of the class. During one presentation, another learner asks the presenter a question that the presenter cannot answer. Which of the following is the BEST action from a trainer who strives to involve all learners?
The client has provided third party training materials to use during a class. The trainer notices that several outcomes for the training are not covered in the material. Which of the following should the trainer do to prepare to teach the course?
Which of the following is considered an advantage of using a relay question?
A new trainer is continually receiving poor evaluation scores. Which of the following is the MOST effective way of evaluating overall performance to improve scores?
A trainer is suspecting that a specific learner is not grasping the material that was just covered. Which of the following question types would BEST determine this student’s comprehension?
An instructor has been asked to develop a customized training course for a company. Which of the following should the instructor do FIRST?
During the course introduction, a student expresses that an objective they expected to be covered in the course is not listed. Which of the following actions should the trainer perform?
A student approaches the instructor with concerns that a specific assignment does not appear to meet any of the course objectives. Which of the following would be the BEST instructor response?
When writing assessment items which of the following should a trainer do?
An instructor receives a 125MB graphic file on a universal serial bus (USB) drive that will be used in a virtual classroom session. The instructor knows that the learners will be attending this virtual class using low bandwidth connections around the world. Which of the following should the instructor do to ensure that the learners will be able to easily receive the document?
An instructor was preparing for a one-hour virtual class anticipating that several questions would come up during the event. Which of the following steps should the instructor take to prepare for this session?
An instructor is delivering a course session that has a small amount of content and an adequate amount of time. Which of the following question types is BEST for this situation?
An instructor wants to demonstrate a technical topic that requires a certain procedure. Which of the following is the BEST way to achieve this?
After teaching a very long block of instruction before lunch, the instructor wants to check how well the learners have learned the material. Which of the following methods is the BEST to accomplish this goal?
At the beginning of a training session, a trainer instructed the learners to use Brand X computers because the instructional design assumes Brand X computers. Many learners objected. They felt that since they will be using Brand Y computers at work, they should work on Brand Y computers in the room. If the instructor needs to use Brand X computers to instruct, which of the following is the MOST appropriate way to respond to the learners' need to be able to apply course materials to job requirements?
A contract instructor is preparing training materials for a corporate client. The corporate client has supplied standardized material, but wishes to tailor it for their particular needs. Which of the following steps would BEST address this situation?
An instructor is conducting a virtual class and finds that several learners do not have computer systems that actually meet the guidelines for the course. Due to this, certain required shared applications will not work for them. Which of the following represents the BEST action for the instructor?
An instructor receives poor evaluations for a particular class. Which of the following should the instructor do FIRST to improve the performance?
When a learner responds incorrectly to a question during class, an instructor should give some acknowledgement for the answer. Which of the following is the BEST reason for this action?
During a classroom demonstration that uses a shared desktop program, the computer network becomes unavailable. After several attempts to resolve the issue the network remains unavailable. Which of the following is the BEST option to continue with the demonstration?
An instructor notices a learner is not completing the practice exercise that has been assigned. Which of the following is the BEST way to elicit participation?
An instructor is teaching a week long class in a highly technical subject area specific to the contracting company. On the second day, three-fourths of the class is confused. Which of the following is the MOST effective plan for the third day?
An instructor completed the required content of a technical course early. The instructor decided to fill the time by writing tasks on the board and assigning them to individual students. A timeline was provided for the overall task completion and all students were expected to apply their new knowledge to the task assigned. The instructor then proceeded to work on plans for the next course in this situation, which of the following statements about the appropriateness of the activity is true?
An instructor is leading a virtual class when several learners start having significant bandwidth issues that cause them to drop out of the live session. Which of the following represents the BEST solution to the problem?
Which of the following methods will monitor the learning retention that is occurring during training?
Which of the following question types would be the BEST way to lead learners from recall to application of content?
A trainer is assigned a new course. The trainer has been asked to prepare some questions that will be included in the course assessment. The BEST way to formulate questions would be to use:
Participants have just completed an intensive sales conversation class where a specific sales model has been taught. There are six steps in the model, and each step has several sub-steps. The trainer wants to ensure that participants remember and practice the model. The BEST way to help the transfer of training is to:
An online student poses a question to the instructor that relates to the school’s procedures. The instructor should:
During a training session, the trainer is assisting students with a lab. The trainer approaches a student and becomes aware that the student’s hygiene is affecting other members in the group. Which of the following is the BEST course of action for the trainer to take?
A classroom instructor is practicing for a new seminar they have been assigned to lead. There are three points in one portion of the lesson that are similar but must be properly distinguished. Which of the following will BEST help to illustrate that the instructor is moving on to the next point and prevent learner disruptions?
Which of the following can a virtual trainer use to elicit feedback if they host synchronous training sessions?
An organization clearly states they want a high success rate after employees have completed a training course. Which of the following are the BEST methods to facilitate this requirement? (Select TWO).
An advantage of using the closed question type over the open question type is that:
Which of the following accommodation options would be BEST for disseminating handouts and job aides prior to a company-wide training session?
Which of the following would BEST serve an instructor in ensuring that grammar and syntax are correct on any handouts that the instructor is to distribute within a session? (Select TWO).
A trainer is concerned that weather conditions will affect weekly class attendance. Which of the following actions is BEST to take?
At the start of the second day of a two-day class, the BEST way to begin the session is to:
Which of the following should a virtual trainer do during a synchronous training session if students report excessive noise?
An instructor is aware that there is a certain block of instruction that usually causes some confusion among learners. Which of the following is the BEST course of action for the instructor to take?
A trainer has been teaching a course for a company for some time. Several classes have had students who appear to have needs that are different than the rest of the class. Answering their special questions adds to the course time. As the trainer checks the records, it becomes clear that those students are all from one department. The trainer talks to that department’s manager. Which of the following would be BEST?
An instructor is teaching a class that is filled with a variety of acronyms and technical jargon. Which of the following would help reinforce the definitions of the terms while using the least amount of classroom time?
An instructor has asked the learners to perform a task. If they successfully complete the task they have demonstrated:
Which of the following is the MOST useful feedback for the curriculum in course evaluations? (Select TWO).
While teaching in a virtual classroom, the trainer uses which of the following to mitigate disruptions?
Which of the following should an instructor be sure to include in the introduction of a beginner's class?
While teaching a course the instructor asks a question and a learner answers the question incorrectly. Which of the following is the BEST way to respond? (Select THREE).
Which of the following statements describes a good method to motivate learners to ask questions?
An instructor is being observed while teaching a virtual class with learners from different parts of the country. During the presentation the instructor uses a few colloquialisms. Which of the following is the BEST action for the observer to take?
An instructor has been hired to instruct a pre-packaged course; however, the site manager informs the instructor that the learners have been overly prepared for the course and that the first three chapters of the material should already be known by the learners. Which of the following is the BEST course of action?
A contract trainer is delivering a customized course at a client site. In each of the last two sessions, the client has noted that the material contains incorrect information regarding several products. The client now noticesthat the mistakes are still in the material. The trainer has mentioned this problem twice to the development team and is frustrated. The BEST option for the trainer is to:
A trainer read that frequent evaluations are considered better for evaluating student progress than a single exam at the end of the course. Which of the following would be the BEST example of such evaluations?
A class is working on a lab that requires them to follow lengthy instructions; the instructor recognizes the pace of the class has slowed significantly and wants to ensure that all objectives are covered. Which of the following should the instructor do?
An instructor is preparing an application form for a new class which presents intermediate level material on a particular topic. Which of the following information should be included on the form?
An instructor is observing participants during an exercise in a classroom environment. The MOST appropriate feedback to offer is:
A learner asks a question and the instructor gives a response. Which of the following should the instructor do NEXT?
Which of the following should a trainer do during a training session if they become interested in a student and want to learn more about their personal relationships?
Which of the following BEST describes a situation in which it would be acceptable for an instructor to use appropriate colloquialisms, technical terms and acronyms in a classroom setting?
Which of the following are the FIRST ways to open a training session? (Select TWO).
An instructor has given the class materials to complete an assignment and instructs them to start. One of the learners finishes the assignment in two minutes, but the instructor says it is incomplete. Which of the following should the instructor have done to clarify the requirements for the assignment?
An instructor is use to instructing experienced individuals. The instructor is delivering a class to a group of entry level learners. Which of the following will the instructor need to adjust for this specific group of learners?
An instructor has just covered a particularly difficult topic in class. To ensure that the learners understand the material which kind of questioning would be most helpful?
An instructor is delivering a live distance learning class and is informed that some of the learner's computers do not have sound cards. Which of the following should the instructor do in the future to ensure that the learners will have the ability to hear all lectures?
An instructor wants to begin their class in a positive manner. Which of the following would accomplish this?
At which of the following times should student pre-class surveys be completed? (Select TWO)
A presentation heavy with procedural details was just completed. The subsequent demonstration exercise is not flowing well. Which of the following will be the MOST productive assistance the instructor can provide?
A client requests a half-day course on a software application from an instructor. The instructor has laptops available for rent, but the client is not interested in paying the cost. Which of the following is the BEST method to handle this situation?
Which of the following BEST describes the learner benefits of minimal note taking during an instructor led presentation or lecture?
While lecturing a group of learners, the instructor moved around the room and paused several times for emphasis. These actions are:
With a class of visual learners, which of the following methods is BEST to keep the learners involved? (Select TWO).
An instructor is preparing to teach in a virtual classroom with twenty-five learners. Ten of the learners, all from the same location, report that they cannot login to the virtual classroom. Which of the following is the MOST likely cause?
While teaching a class two learners are constantly having difficulties with the material, and ask the instructor questions after every lecture. They are always the last two to finish any exercises. Many of the learners start noticing how frustrated the instructor is getting with the two learners, and comment on how the instructor's gestures are negative towards the two learners. Which of the following describes the correct non-verbal communication that the instructor should have in this situation?
On several end-of-course evaluations, a trainer noticed that participants stated that the pace of the course was too slow. Which of the following actions should the trainer take?
Which of the following items are MOST important to include on an evaluation form for an asynchronous course? (Select THREE).
In the middle of a lecture, a learner abruptly asks where the restrooms are located. Which of the following represents an appropriate response?
A trainer has just covered material where the learners have a reasonable and expected understanding. A learner then asks a question relevant to the material covered. Which of the following is the BEST action for the instructorto take?
A trainer has just finished delivering the theory and steps to perform a task. Which of the following would be the BEST way to assess if the learners have grasped the information?
The lab environment for a class only has six computers for the 12 students to use during lab. The trainer is concerned about the lack of computers but many of the students are advanced and have completed similar labs in a previous class. Which of the following is the BEST course of action the trainer should take?
A student emails an instructor with an entire life story of why assignments are being turned in late. The instructor suspects that the student simply lacks motivation. Which of the following is the BEST option for the instructor?
Before instructing a class, the instructor receives information on the students’ experience levels and realizes there are several experienced students along with several beginner students. Which of the following would be the BEST way to arrange student seating?
Which of the following would a trainer use to motivate students as a class?
A trainer has just completed a content rich asynchronous training session for a live, formal class and virtual audience. Which of the following methods would be BEST to support their learning when returning to their offices?
Which of the following is the BEST indicator of a student learning the content in the short term?
TESTED 05 May 2024
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