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Salesforce Certified Agentforce Specialist (AI-201) Spring 26 Update

Last Update 18 hours ago
Total Questions : 379

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Question # 91

Universal Container ' s internal auditing team asks An Agentforce to verify that address information is properly masked in the prompt being generated.

How should the Agentforce Specialist verify the privacy of the masked data in the Einstein Trust Layer?

Options:

A.  

Enable data encryption on the address field

B.  

Review the platform event logs

C.  

Inspect the AI audit trail

Discussion 0
Question # 92

Universal Containers wants to utilize Agentforce for Sales to help sales reps reach their sales quotas by providing AI-generated plans containing guidance and steps for closing deals. Which feature meets this requirement?

Options:

A.  

Create Account Plan

B.  

Find Similar Deals

C.  

Create Close Plan

Discussion 0
Question # 93

An Agentforce Specialist is evaluating an agent conversation.

What is the reason why intents and session metrics within Observability are important to consider?

Options:

A.  

To evaluate the agent’s overall performance

B.  

To evaluate why the agent was unable to answer a user’s question

C.  

To evaluate the deflection rate of the agent

Discussion 0
Question # 94

An Agentforce has created a copilot custom action using flow as the reference action type. However, it is not delivering the expected results to the conversation preview, and therefore needs troubleshooting.

What should the Agentforce Specialist do to identify the root cause of the problem?

Options:

A.  

In Copilot Builder within the Dynamic Panel, turn on dynamic debugging to show the inputs and outputs.

B.  

Copilot Builder within the Dynamic Panel, confirm selected action and observe the values in Input and Output sections.

C.  

In Copilot Builder, verify the utterance entered by the user and review session event logs for debug information.

Discussion 0
Question # 95

Universal Containers (UC) wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) in a prompt template. How should UC accomplish this?

Options:

A.  

Create a prompt template passing in a special custom object that connects the records temporarily.

B.  

Create a prompt template-triggered flow to access the data from standard and custom objects.

C.  

Create a Flex template to add resources with standard and custom objects as inputs.

D.  

Use a Record Snapshot to combine data from unrelated objects into a single prompt.

Discussion 0
Question # 96

Universal Containers’ service team wants to customize the standard case summary response from Agentforce. What should the Agentforce Specialist do to achieve this?

Options:

A.  

Create a custom Record Summary prompt template for the Case object.

B.  

Summarize the Case with a standard Agent action.

C.  

Customize the standard Record Summary template for the Case object.

Discussion 0
Question # 97

A sales manager needs to contact leads at scale with hyper-relevant solutions and customized communications in the most efficient manner possible. Which Salesforce solution best suits this need?  

Options:

A.  

Einstein Sales Assistant

B.  

Prompt Builder

C.  

Einstein Lead follow-up  

Discussion 0
Question # 98

Universal Containers implemented Agent for its users.

One user complains that Agent is not deleting activities from the past 7 days.

What is the reason for this issue?

Options:

A.  

Agent Delete Record Action permission is not associated to the user.

B.  

Agent does not have the permission to delete the user ' s records.

C.  

Agent does not support the Delete Record action.

Discussion 0
Question # 99

What is an appropriate use case for leveraging Agentforce Sales Agent in a sales context?

Options:

A.  

Enable a sates team to use natural language to invoke defined sales tasks grounded in relevant data and be able to ensure company policies are applied. conversationally and in the now or work.

B.  

Enable a sales team by providing them with an interactive step-by-step guide based on business rules to ensure accurate data entry into Salesforce and help close deals fatter.

C.  

Instantly review and read incoming messages or emails that are then logged to the correct opportunity, contact, and account records to provide a full view of customer interactions and communications.

Discussion 0
Question # 100

An Agentforce is setting up a new org and needs to ensure that users can create and execute prompt templates. The Agentforce Specialist is unsure which roles are necessary for these tasks.

Which permission sets should the Agentforce Specialist assign to users who need to create and execute prompt templates?

Options:

A.  

Prompt Template Manager for creating templates and Data Cloud Admin for executing templates

B.  

Prompt Template Manager for creating templates and Prompt Template User for executing templates

C.  

Data Cloud Admin for creating templates and Prompt Template User for executing templates

Discussion 0
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