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L4M5 Commercial Negotiation is now Stable and With Pass Result | Test Your Knowledge for Free

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L4M5 Practice Questions

Commercial Negotiation

Last Update 4 days ago
Total Questions : 395

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Our free CIPS Level 4 Diploma in Procurement and Supply practice questions crafted to reflect the domains and difficulty of the actual exam. The detailed rationales explain the 'why' behind each answer, reinforcing key concepts about L4M5. Use this test to pinpoint which areas you need to focus your study on.

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Question # 11

Lina Rawlins is a senior buyer working for a medical equipment company. Lina is in charge of the company’s largest supplier account, Great Barrington Gas (GBG), a medical equipment supplier. Recently GBG’s performance has declined, which has led to an increasing number of rejected items. Lina is aware of the seriousness of this, given the nature of the item, and has asked GBG to attend an urgent meeting. In the meeting, Lina asked the GBG representative “Can you tell me exactly what you are doing to ensure quality?” What type of question is Lina asking?

Options:

A.  

Reflective

B.  

Leading

C.  

Hypothetical

D.  

Probing

Discussion 0
Question # 12

Maria has adopted an adversarial style relationship with her stationery supplier. This relationship style can be characterised by which of the following? Select the TWO that apply.

Options:

A.  

Minimal sharing of information

B.  

Requirement to exceed expectations

C.  

Degree of mutual commitment

D.  

Use of power to seek the best possible deal

E.  

Requirement to secure quality of supply

Discussion 0
Question # 13

A negotiation is coming to the end. Both parties haven't had any official commitments. Right before leaving the room, the buyer strongly disagrees with supplier's set up prices and requests a discount. The supplier doesn't reply but nods and smiles. Can the buyer consider these actions as an acceptance?

Options:

A.  

Yes, because smiling shows supplier's readiness in signing the deal off

B.  

No, because nodding and smiling are etiquette of polite rejection

C.  

No, because nodding and smiling are not clear signs of neither acceptance nor rejection

D.  

Yes, because negotiator should rely on non-verbal communications only

Discussion 0
Question # 14

One difference between perfect competition and monopolistic competition is that...?

Options:

A.  

In perfect competition, firms produce slightly differentiated products

B.  

A perfectly competitive industry has fewer firms.

C.  

Monopolistic competition has no barriers to entry

D.  

Firms in monopolistic competition face a downward-sloping demand curve

Discussion 0
Question # 15

Jasmine and the IHL sales team have a negotiation scheduled with one of AB’s lead buyers, Samuel, at AB’s premises. This is one of the biggest negotiations that Jasmine has been involved in and is eager not to make any mistakes. Jasmine has heard from a colleague that Samuel tends to adopt an integrative negotiation style. IHL senior management decides to send a team of three members to the negotiation. Jasmine is among the team and she is assigned to check body language, reactions, feeds insight to her leader and to record important comments and information from the meeting for minutes. Which of the following are roles of Jasmine in the forthcoming negotiation? Select TWO that apply.

Options:

A.  

Secretary(Correct)

B.  

Commercial expert

C.  

Technical expert

D.  

Chief negotiator

E.  

Observer

Discussion 0
Question # 16

Procurement team is required to improve leverage with their suppliers through spend consolidation. To check whether there is any opportunity to consolidate spend, which of the following should be priority of procurement team?

Options:

A.  

Spend analysis

B.  

Value engineering

C.  

Price analysis

D.  

Total cost analysis

Discussion 0
Question # 17

Which of the following is definition of elasticity of demand in microeconomics?

Options:

A.  

The percentage change in the quantity demanded divided by the percentage change in income

B.  

The percentage change in price of a good divided by the percentage change in the quantity demanded of that good.

C.  

The percentage change in the quantity demanded of a good divided by the percentage change in the price of that good

D.  

The percentage change in income divided by the percentage change in the quantity demanded

Discussion 0
Question # 18

The sourcing manager has decided to adopt an adversarial style of negotiation to take advantage of the buyer's greater bargaining power over the suppliers. In what other circumstances should an adversarial relationship be used?

Options:

A.  

When the supplier is likely to respond with further concessions to maintain a long-term relationship

B.  

In all forms of negotiation as each party is always trying to gain advantage over the other

C.  

In a monopoly market as the supplier will respond by conceding quantity discounts

D.  

When the issues concerned are non-negotiable, for example, health and safety commitments

Discussion 0
Question # 19

Which of the following are factors that might shift the demand curve for a consumer good to the right?

1. Prices of complementary goods decrease

2. Price of the consumer good decreases

3. Customers' expectation of higher prices in the future

4. Consumer tastes shift toward substitute products

Options:

A.  

3 and 4 only

B.  

4 and 2 only

C.  

1 and 3 only

D.  

1 and 2 only

Discussion 0
Question # 20

All of the following shift the supply of watches to the right except...?

Options:

A.  

An advance in the technology used to manufacture watches

B.  

A decrease in the wage of workers employed to manufacture watches

C.  

An increase in the price of watches

D.  

Manufacturers' expectation of higher watch prices in the future

Discussion 0
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