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TK0-201 Practice Questions

CTT+ Exam (Certified Technical)

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Question # 31

An instructor is leading a virtual class when several learners start having significant bandwidth issues that cause them to drop out of the live session. Which of the following represents the BEST solution to the problem?

Options:

A.  

Inform the learners that most of the same material will be covered in the next class session.

B.  

Have the learners watch a recorded session of the class.

C.  

Request that those learners with bandwidth issues be moved to an in-person live class,

D.  

Cancel the current session and schedule a make-up class.

Discussion 0
Question # 32

Which of the following methods will monitor the learning retention that is occurring during training?

Options:

A.  

Tests

B.  

Learner's self-assessment and evaluation

C.  

Initial learner assessment

D.  

Instructor evaluation form

Discussion 0
Question # 33

Which of the following question types would be the BEST way to lead learners from recall to application of content?

Options:

A.  

Hypothetical

B.  

Higher order

C.  

Clarifying

D.  

Closed

Discussion 0
Question # 34

A trainer is assigned a new course. The trainer has been asked to prepare some questions that will be included in the course assessment. The BEST way to formulate questions would be to use:

Options:

A.  

course objectives.

B.  

the trainer’s notes.

C.  

course material.

D.  

lesson plans.

Discussion 0
Question # 35

Participants have just completed an intensive sales conversation class where a specific sales model has been taught. There are six steps in the model, and each step has several sub-steps. The trainer wants to ensure that participants remember and practice the model. The BEST way to help the transfer of training is to:

Options:

A.  

send each participant an email quiz on the steps of the model two weeks after class.

B.  

provide each participant with a laminated job aid which outlines all the steps of the model.

C.  

ask that the participants call the instructor within one week to inform the instructor how they are using the model.

D.  

ask that each participant’s manager discusses the class content with their employee.

Discussion 0
Question # 36

An online student poses a question to the instructor that relates to the school’s procedures. The instructor should:

Options:

A.  

direct the student to the course description.

B.  

direct the student to the school’s student handbook.

C.  

direct the student to a classmate.

D.  

direct the student to the course syllabus.

Discussion 0
Question # 37

During a training session, the trainer is assisting students with a lab. The trainer approaches a student and becomes aware that the student’s hygiene is affecting other members in the group. Which of the following is the BEST course of action for the trainer to take?

Options:

A.  

Unless mentioned by another student, avoid the topic.

B.  

On a break acquire an air freshener.

C.  

Interrupt the lab to ask the members of the group if they want to be reassigned.

D.  

Have the class go on a break and discuss the issue with the student.

Discussion 0
Question # 38

A classroom instructor is practicing for a new seminar they have been assigned to lead. There are three points in one portion of the lesson that are similar but must be properly distinguished. Which of the following will BEST help to illustrate that the instructor is moving on to the next point and prevent learner disruptions?

Options:

A.  

Changing facial expressions to illustrate each separate point effectively

B.  

Sitting down and reading the differentiating points in a loud voice to ensure participants are not distracted by the instructor’s presence

C.  

Stomping loudly each time the discussion of one of the points is complete

D.  

Creating an imaginary triangle on the floor at the front of the room and stepping to a different point to deliver each portion

Discussion 0
Question # 39

Which of the following can a virtual trainer use to elicit feedback if they host synchronous training sessions?

Options:

A.  

Demonstrations during the session

B.  

Host a recorded session on the website

C.  

Links to external websites

D.  

Open-ended questions during the session

Discussion 0
Question # 40

An organization clearly states they want a high success rate after employees have completed a training course. Which of the following are the BEST methods to facilitate this requirement? (Select TWO).

Options:

A.  

Present a copy of the pre-test results to the organization.

B.  

Prepare a written report on student progress halfway through the course.

C.  

Conduct periodic evaluations of students throughout the course.

D.  

Present the results of the final test to the organization.

E.  

Report the failures to the organization at the end of the course.

Discussion 0
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