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7392X Dumps - Avaya Aura Call Center Elite Implementation Exam Practice Exam Questions

Avaya 7392X - Avaya Aura Call Center Elite Implementation Exam Braindumps

Avaya 7392X - ACIS - 7392 Practice Exam

  • Certification Provider:Avaya
  • Exam Code:7392X
  • Exam Name:Avaya Aura Call Center Elite Implementation Exam Exam
  • Total Questions:63 Questions and Answers
  • Updated on:May 22, 2024
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7392X Question and Answers

Question # 1

A customer wants to configure their call center for emergencies.

Which action would you advise the call center supervisor to use to configure an alternate call path In case of a disaster?

Options:

A.  

Set a feature access coda that detects a power outage and reroutes calls automatically.

B.  

Set a vector directory number with a collect type variable.

C.  

Set a value variable and change the value assigned using a feature access code.

D.  

Set a trunk group and change the trunk number using a variable.

Discussion 0
Question # 2

A customer is waiting. In queue, listening to music, and waiting for the call to be routed to an agent. Which mechanism controls what happens while the customer is wafting In the queue?

Options:

A.  

Agent Stations

B.  

Vectors

C.  

Skills

D.  

Hunt Groups

Discussion 0
Question # 3

Customers need to use the extension 5004 for announcements In a vector but the vector will not save. To ensure that the resources are configured, what should be done first?

Options:

A.  

Configure an announcement using the extension 5003.

B.  

Configure a dial plan with a 4-digit extension that begins with 5.

C.  

Configure a dial plan with a 4-d|git feature access code.

D.  

Record an announcement.

Discussion 0

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