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CSA Practice Exam Questions and Answers

ServiceNow Certified System Administrator

Last Update 3 days ago
Total Questions : 411

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Question # 1

What is specified in an Access Control rule?

Options:

A.  

Groups, Conditional Expressions and Workflows

B.  

Table Schema, CRUD, and User Authentication

C.  

Object and Operation being secured; Permissions required to access the object

D.  

security_admin

Discussion 0
Question # 2

What are advantages of using Flow Designer? (Choose three.)

Options:

A.  

Supports advanced developers

B.  

Enables complicated scripting

C.  

Reduces technical debt

D.  

Less manual scripting

E.  

Smooth integration with 3rd party systems

Discussion 0
Question # 3

Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

Options:

A.  

Select Data Source, Schedule Transform

B.  

Load Data, Create Transform Map, Run Transform

C.  

Define Data Source, Select Transform Map, Run Transform

D.  

Select Import Set, Select Transform Map, Run Transform

Discussion 0
Question # 4

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

Options:

A.  

Click on the More options (.,.) icon, click Add Tag, type Special Handling, press enter

B.  

On the Special Handling field, check the box

C.  

On the Tag field, select Special Handling from the choice list

D.  

Click on the Context menu, select Add Tag, type Special Handling, press enter

Discussion 0
Question # 5

You have been asked to configure a form so an employee could a tablet and select the standard accessary options to purchase with it. These standard options are: carrying case, screen cleaner, tablet stand, and screen protector. What approach would you take?

Choose 3 answers

Options:

A.  

Create Catalog item for the tablet, and on the form, add a check box variable for each accessary option.

B.  

Create Catalog item for the tablet, and add a variable set to the form, for the accessary options.

C.  

Create one Catalog item for each: tablet, carrying case, screen cleaner, tablet stand, and screen protector.

D.  

Create a Records producer, and on the form, add a check box variable for each accessary option.

E.  

On shopping Cart configuration, select option to show the Add Accessories button.

Discussion 0
Question # 6

What is the best practice related to using the Default Update Set for moving customizations between instances?

Options:

A.  

Merge Default update sets before moving between instances

B.  

Submit Default update set to application repository

C.  

You should not use the Default Update sets for moving between instances

D.  

Keep Default update set to maximum of 20 records, for troubleshooting purposes

Discussion 0
Question # 7

A customer wants to be able to identify and track components of their infrastructure that support their ecommerce service. What ServiceNow products could support this requirement?

Choose 3 answers

Options:

A.  

Performance Analytics

B.  

Configuration Management (CMDB)

C.  

Financial Management

D.  

Discovery

E.  

Service Mapping

Discussion 0
Question # 8

User records are stored in which table?

Options:

A.  

User [sys_user]

B.  

User [sn_user]

C.  

User [u_sys_user]

D.  

User [s_user]

Discussion 0
Question # 9

What are examples of Ul Actions, relating to Lists?

Choose 4 answers

Options:

A.  

List Links

B.  

List Control

C.  

List Buttons

D.  

List Context Menu

E.  

List Override

F.  

List Choices

Discussion 0
Question # 10

If users would like to locate and assign a task to themselves in the Platform, what action could they perform from the list view to make the assignment? (Choose 2 answers)

Options:

A.  

Select the record using the check box, then select the Person icon

B.  

Select the Task number, and select the Assign to me UI action on the form

C.  

Right-click on the Task number and select the Assign to me option in the menu

D.  

Double-click on the Assigned to value, type the name of the user, and select the green check

E.  

Select the record using the check box, then select the Assign To Me UI action on the List Header

Discussion 0
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