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CSA Practice Exam Questions and Answers

ServiceNow Certified System Administrator

Last Update 4 days ago
Total Questions : 400

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Question # 1

The Report Designer contains different section for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.

Options:

A.  

Properties

B.  

Data

C.  

Configure

D.  

Type

E.  

Sources

Discussion 0
Question # 2

You have heard about a new application released by SericeNow, You want to try it out, to-see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands-on experience with the new application?

Options:

A.  

Check the latest release notes at docs.servicenow.com.

B.  

Activate the application plug in, on your personal dev instance.

C.  

Search the wiki for the sales demo request form,

D.  

Activate the application plug in, on your company's production instance.

Discussion 0
Question # 3

On what part of the ServiceNow instance, would you find the option to Impersonate User?

Options:

A.  

Module

B.  

Content Frame

C.  

Application Navigator

D.  

Banner

Discussion 0
Question # 4

On a Business Rule, the When salting determines at what point the rule executes. What are the options for specifying that timing?

Options:

A.  

Insert, Update, Delete. Query

B.  

4G} Before, After, Async, Display

C.  

Prior to, Synchronous, on Update

D.  

Before, Synchronous, Scheduled Job, View

Discussion 0
Question # 5

What do you click when you have made modification to your report, and your want to see the results without saving?

Options:

A.  

Execute

B.  

Try ir

C.  

Run

D.  

Test

E.  

Preview

Discussion 0
Question # 6

In Flow Designer, where is the data from an action stored so it can be used in subsequent actions in the flow?

Options:

A.  

Field Icon

B.  

Field Value

C.  

Data Pill

D.  

Data Element

E.  

Data Trigger

Discussion 0
Question # 7

What is used to determine user access to knowledge bases or a knowledge article?

Options:

A.  

sn_kb_read, sn_article_read

B.  

Privacy Settings

C.  

Read Access Flag

D.  

User Criteria

Discussion 0
Question # 8

A form displays information about one record at the top, for example a User, Additional records, which are associated with that

User, are displayed on tabs at the bottom of the form. What are those tabs called?

Options:

A.  

Additional Info

B.  

More Info

C.  

Related Links

D.  

Related Lists

Discussion 0
Question # 9

Which feature enables business process owners to organize Flow Designer content into unified and digitized cross-enterprise processes via a digitized task board Interface?

Options:

A.  

Flow Designer

B.  

Process Automation Designer

C.  

Process Workflow Designer

D.  

Workflow Editor

Discussion 0
Question # 10

On a filter condition, which component is always a choice list?

Options:

A.  

Operator

B.  

Filter Criteria

C.  

Operation

D.  

Match Criteria

Discussion 0
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