ITIL – Foundation (v4)
Last Update 1 hour ago
Total Questions : 503
ITIL – Foundation (v4) is stable now with all latest exam questions are added 1 hour ago. Incorporating ITILFND practice exam questions into your study plan is more than just a preparation strategy.
By familiarizing yourself with the ITIL – Foundation (v4) exam format, identifying knowledge gaps, applying theoretical knowledge in Exin practical scenarios, you are setting yourself up for success. ITILFND exam dumps provide a realistic preview, helping you to adapt your preparation strategy accordingly.
ITILFND exam questions often include scenarios and problem-solving exercises that mirror real-world challenges. Working through ITILFND dumps allows you to practice pacing yourself, ensuring that you can complete all ITIL – Foundation (v4) exam questions within the allotted time frame without sacrificing accuracy.
Which ITIL guiding principle recommends using existing services, processes and tools when improving
services?
Which is described by the 'organizations and people' dimension of service management?
When working on an improvement iteration, which concept helps to ensure that the iteration activities remain appropriate in changing circumstances?
For which purpose would the continual improvement practice use a SWOT analysis?
Which practice performs reviews to ensure that services continue to meet the needs of the customers?
Which statement about the input and output of the value chain activities is CORRECT?
When using the ‘continual improvement model, which information should be produced by an organization to understand where the organization is now?
Which is a key element of the 'think and work holistically' guiding principle?
A service will be unavailable for the next two hours for unplanned maintenance. Which practice is MOST LIKELY to be involved in managing this?
Which term is used to describe removing something that could have an effect on a service?
Which of the following is included in the purpose of the 'continual improvement' practice?
Which is described by the ‘organizations and people’ dimension of service management?
What takes place in the “Did we get there?” step of the continual service improvement (CSI) approach?
Where should all master copies of controlled software and documentation be stored?
In which step of the ‘continual improvement model’ is an improvement plan implemented?
What should be done first when applying the 'focus on value' guiding principle?
Which statement about IT service management is CORRECT?
D18912E1457D5D1DDCBD40AB3BF70D5D
Which is included in the purpose of the ‘service level management’ practice?
Which ITIL practice has the purpose to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels?
Identify the missing word(s) in the following sentence.
The service desk should be the entry point and single point of contact for the [?] with all of its users.
What is recommended by the guiding principle ‘progress iteratively with feedback’?
Which is an example of improving service utility using service management automation?
What are typically recognized through notifications created by an IT service, CI or monitoring tool?
Which dimension of service management considers the workflows and controls needed to deliver services?
Which dimension of service management considers how activities are coordinated?
Which is the addition, modification or removal of anything that could have an effect on services?
Which practice nurtures links with stakeholders at strategic and tactical levels'?
What should be considered as part of the 'partners and suppliers' dimension?
In which situation will incident management USUALLY use a separate process?
Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?
Which is a low risk change that has been pre-approved so that no additional authorization is needed?
Which two are considered part of the ‘organizations and people’ dimension of service management?
1.Systems of authority
2.Culture
3.Relationships between organizations
4.Workflows
Which practice involves the management of vulnerabilities that were not identified before the service went live?
Which practice uses technologies such as intelligent telephony systems, a knowledge base and monitoring tools?
Which practices is MOST associate with the use of empathy to understand users?
Which service value chain activity deals with the purchase of new products?
Which practices are typically involved in the implementation of a problem resolution?
1. Continual improvement
2. Service request management
3. Service level management
4. Change control
When planning ‘continual improvement’, which approach for assessing the current state of a service is
CORRECT?
Which competencies are required by the 'service level management' practice?
What is defined as any component that needs to be managed in order to deliver an IT service?
Which practice has a purpose to support the quality of the service by handling all agreed user initiated service
requests?
Identify the missing word in the following sentence.
A change is defined as the addition, modification, or removal of anything that could have a direct or indirect
effect on [?].
Identify the missing words in the following sentence.
The management of information security incidents usually requires [?].
TESTED 10 May 2024
Hi this is Romona Kearns from Holland and I would like to tell you that I passed my exam with the use of exams4sure dumps. I got same questions in my exam that I prepared from your test engine software. I will recommend your site to all my friends for sure.
Our all material is important and it will be handy for you. If you have short time for exam so, we are sure with the use of it you will pass it easily with good marks. If you will not pass so, you could feel free to claim your refund. We will give 100% money back guarantee if our customers will not satisfy with our products.
