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Senior Professional in Human Resources

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Question # 1

Which of the following occurs when an employer makes untrue promises or claims to a candidate?

Options:

A.  

Lockout

B.  

Constructive discharge

C.  

Fraudulent misrepresentation

D.  

Involuntary exit

Discussion 0
Question # 2

During an interview test John scored highly as being an individual who possesses empathy for others. John has been awarded the job and is now performing in the organization. Evidence since John's hiring has shown that John is indeed someone who is empathetic to others. This is an example of what type of validity?

Options:

A.  

Predictive validity

B.  

Construct-related validity

C.  

Criterion-related validity

D.  

Content validity

Discussion 0
Question # 3

Jan is the HR Professional for your organization. An employee within the organization has filed a charge with the EEOC that discrimination has been done by your organization against her. The EEOC has investigated the case and has found that there is no reasonable cause against your company. The person filing the charge, however, still believes that discrimination has occurred. How long does this person have, to file a lawsuit against your company?

Once the EEOC has found that there is no reasonable cause, the complainant cannot file a lawsuit to sue.

Options:

A.  

Once the EEOC has found that there is no reasonable cause, the complainant cannot file a lawsuit to sue.

B.  

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 180 days of the EEOC's findings.

C.  

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 90 days of the EEOC's findings.

D.  

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 30 days of the EEOC's findings.within 30 days of the EEOC's findings.

Discussion 0
Question # 4

Your manager has approached you regarding her desire to outsource certain functions to an external firm. She would like for you to create a document to send to three vendors asking them for solutions for these functions that your organization is to outsource. What type of a procurement document would you create and send to the vendors in this instance?

Options:

A.  

Request for Quote

B.  

Invitation for Bid

C.  

Request for Proposal

D.  

Request for Information

Discussion 0
Question # 5

Which of the following Supreme Court cases found that an employer can be held liable for the sexual harassment of its employees?

Options:

A.  

Meritor Savings Bank v. Vinson

B.  

Burlington Industries v. Ellerth

C.  

Payne v. The Western & Atlantic Railroad Company

D.  

Harris v. Forklift Systems

Discussion 0
Question # 6

Data integrity, employment practices liability insurance, OSHA, and workplace violence policies are all examples of which of the following HR functions?

Options:

A.  

Workforce planning and employment

B.  

Employee relations

C.  

EEO

D.  

Risk management

Discussion 0
Question # 7

Your organization is comprised of various functional units, such as sales, marketing, IT, and manufacturing. When projects are created in this structure, the project team members often come from all functional areas of the organization and may work on several projects at a time. What type of organization structure are you likely operating within?

Options:

A.  

Blended

B.  

Projectized

C.  

Functional

D.  

Matrix

Discussion 0
Question # 8

Marcy is an hourly-paid employee in the JKJ Company. Her supervisor Tom has asked Marcy to not begin working on a presentation until he leaves a meeting. The meeting happens to last six hours and Marcy doesn't have other work to do while Tom is in the meeting. Marcy decides to read a book while she waits. According to the Fair Labor Standards Act should Marcy be paid for reading the book? Choose the best answer:

Options:

A.  

No, this is an example of engaged to wait.

B.  

Yes, she must be paid.

C.  

Yes, this is an example of engaged to wait.

D.  

No, this is an example of employment lag time.

Discussion 0
Question # 9

“Thanks for such a great presentation! You'll always have a job with us.” This is an example of what?

Options:

A.  

The duty of good faith and fair dealing

B.  

Fraudulent misrepresentation

C.  

An implied contract

D.  

An express contract

Discussion 0
Question # 10

The correlation coefficient is a statistical measurement that is useful for which of the following?

Options:

A.  

Determining whether one variable affects another

B.  

Compensating for data that may be out of date

C.  

Determining which variables are outside acceptable ranges

D.  

Describing standards of quality

Discussion 0
Question # 11

Robert is the HR Professional for a construction company. He's working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA's reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury?

Options:

A.  

Any physical damage to one's body resulting from an event in the work environment.

B.  

Any pain, suffering, or damage to a person as a result of working in an employee position.

C.  

Any wound or damage to the body resulting from an event in the work environment.

D.  

Any loss of life or limb resulting from an event in the work environment.

Discussion 0
Question # 12

Which of the following is an example of a passive training method?

Options:

A.  

Demonstration

B.  

Distance learning

C.  

Self-study

D.  

Vestibule training

Discussion 0
Question # 13

What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?

Options:

A.  

Organizational persona

B.  

Organizational politics

C.  

Organizational branding

D.  

Organizational culture

Discussion 0
Question # 14

Your organization has created an affirmative action plan which includes an internal audit and reporting system. According to the Department of Labor there are four actions which should be included in the internal audit and reporting system to be effective. Which of the following is not one of the Department of Labor recommended actions for the internal audit and reporting system?

Options:

A.  

Review report resources with all levels of management.

B.  

Post the findings of the internal audit and reporting system for all employees to review.

C.  

Monitor records of all personnel activity at all levels to ensure that nondiscriminatory policy is enforced.

D.  

Require internal reporting on a schedule basis as to the degree to which equal employment opportunity and organizational objectives are attained.

Discussion 0
Question # 15

As an SPHR, you are to participate in enterprise risk management. Risk is an uncertain event or condition that may have a positive or negative effect on the enterprise. In HR, what is the first action you must do to participate in enterprise risk management?

Options:

A.  

Determine your responsibilities as the risk owner.

B.  

Identify the risk events.

C.  

Identify the effects of the risk events.

D.  

Mitigate the risk events.

Discussion 0
Question # 16

Validity is an important part of the interview process. All HR Professionals should recognize validity through the interview process. Which one of the following is not one of the four types of validity?

Options:

A.  

Predictive validity

B.  

Content validity

C.  

Professional validity

D.  

Construct validity

Discussion 0
Question # 17

An employee earning $22,500 per year supervises three employees and spends 35 hours per week on essential job duties that require discretion and independent judgment. Which of the following describes this employee?

Options:

A.  

Exempt, based on the executive exemption test

B.  

Exempt, based on the administrative exemption test

C.  

Nonexempt, based on the salary basis requirement

D.  

Nonexempt

Discussion 0
Question # 18

As an HR Professional you should be familiar with OSHA forms for maintaining employee records. OSHA form 301 is used to document the incident that caused the work-related injury or illness. How long is an organization required to keep the form on record?

Options:

A.  

One year from the date of the incident

B.  

90 days following the year of the incident

C.  

Five years following the year of the incident

D.  

Three years following the year of the incident

Discussion 0
Question # 19

As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address a minimum wage for employees?

Options:

A.  

Davis-Bacon Act

B.  

Walsh-Healey Public Contracts Act

C.  

Fair Labor Standards Act

D.  

Portal-to-Portal Act

Discussion 0
Question # 20

A correlation coefficient is an example of a type of what?

Options:

A.  

Qualitative analysis

B.  

Quantitative analysis

C.  

Job evaluation

D.  

Learning matrix

Discussion 0
Question # 21

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

Options:

A.  

Perpetuating past discrimination

B.  

Religious persecution in the workforce

C.  

Disparate treatment

D.  

Quality control

Discussion 0
Question # 22

Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

Options:

A.  

Pilot group

B.  

Focus group

C.  

Workshop

D.  

Brainstorming session

Discussion 0
Question # 23

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts exempted labor unions and agricultural organizations from The Sherman Antitrust Act?

Options:

A.  

The Clayton Act

B.  

The Railway Labor Act

C.  

The National Industrial Recovery Act

D.  

The National Labor Relations Act

Discussion 0
Question # 24

The Occupational Safety and Health Act of 1970 grants employees the right to do all of the following except which one?

Options:

A.  

Be advised of potential safety hazards.

B.  

Speak privately to an OSHA inspector during an inspection.

C.  

Observe the employer when measuring and monitoring workplace hazards.

D.  

View detailed reports of all workplace accidents.

Discussion 0
Question # 25

You are the HR Professional for your organization and you've identified a risk event. The risk event can be mitigated by purchasing an insurance to protect the organization. The purchase of the insurance policy is what type of risk response?

Options:

A.  

Avoidance

B.  

Transference

C.  

Acceptance

D.  

Sharing

Discussion 0
Question # 26

As an HR Professional you must be familiar with several acts of congress, laws, and regulations that address risks in the workplace. Which of the following laws was the first to establish consistent safety standards for workers?

Options:

A.  

USA Patriot Act

B.  

Mine Safety and Health Act

C.  

Occupational Safety and Health Act

D.  

Homeland Security Act

Discussion 0
Question # 27

Which of the following functional areas covers activities related to planning for and managing entry into and exit from the organization to meet changing business needs?

Options:

A.  

Workforce Planning and Employment

B.  

Business Management and Strategy

C.  

Human Resource Development

D.  

Employee and Labor Relations

Discussion 0
Question # 28

Mark is an HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. Mark will also be considered to be designated the responsibility for this Affirmative Action Plan. What does the designation of responsibility mean?

Options:

A.  

It means that Mark will be the person that reports on the plan's implementation to management

B.  

It means that Mark will be the person responsible for actually implementing the plan

C.  

It means that Mark will be the person that reports on the plan's implementation to the Department of Labor

D.  

It means that Mark will be the manager for all Affirmative Action scenarios and issues within his company

Discussion 0
Question # 29

Nancy is creating training manual for her organization. She wants to use a photo as the course cover, but you think the photo is likely protected under copyright laws. How long does copyright protection last for photos?

Options:

A.  

The lifetime of the photographer

B.  

The lifetime of the photographer, plus 50 years

C.  

The lifetime of the photographer, plus 70 years

D.  

100 years from the date the photo was taken

Discussion 0
Question # 30

Within the Worker Adjustment and Retraining Notification Act, there are rules for notifying employees of mass layoffs and plant closings. There are, however, three exceptions to the notification time limit. Which one of the following is a valid exception to the notification time limit for a plant closing?

Options:

A.  

Natural disaster

B.  

Death of business owner

C.  

Acquisition of firm by competition

D.  

Replacement of jobs from one state to another

Discussion 0
Question # 31

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. What is the ally doctrine?

Options:

A.  

A union may expand upon its primary picketing activity to include employers who are allies of the primary employer.

B.  

A union may serve as an ally to another striking union by allowing their members to join the picket against the primary employer.

C.  

A secondary boycott occurs when a union tries to compel an employer.

D.  

Employers cannot force friends, colleagues, and family members into joining a union picket. Allies of the picketing union can allow allies into the picket line.

Discussion 0
Question # 32

One purpose of a diversity initiative is to do what?

Options:

A.  

Increase the organization's ability to attract customers

B.  

All of the above

C.  

Increase workplace creativity

D.  

Increase the effectiveness of the workforce

Discussion 0
Question # 33

Which of the following is paid to employees who are called to work before or after their scheduled hours?

Options:

A.  

Base pay

B.  

Call-back pay

C.  

Gross pay

D.  

Hazard pay

Discussion 0
Question # 34

Which of the following activities does not contribute to ergonomic injuries?

Options:

A.  

Awkward postures

B.  

Contact stress

C.  

Falling down stairs

D.  

Extended vibrations

Discussion 0
Question # 35

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?

Options:

A.  

Items in a management-union contract can be "zipped" open and closed as often as necessary.

B.  

Items in a management-union contract are "zipped" closed, once the agreement is signed by both parties.

C.  

Management and union representations are locked out of union employee meetings.

D.  

Management is locked out of union meetings.

Discussion 0
Question # 36

What is an employer's responsibility when workplace conditions pose a threat to an unborn child?

Options:

A.  

Do nothing. It is up to employees to protect their unborn children.

B.  

Allow only sterile employees to work in jobs that pose a threat to unborn children.

C.  

Advise the employee of the potential threat, and allow the employee to make the decision.

D.  

Move the employee into a different job that does not pose a threat to the unborn child.

Discussion 0
Question # 37

Which of the following occurs in violation of a contract clause prohibiting strikes during the term of the contract?

Options:

A.  

Wildcat strike

B.  

Lockout

C.  

Strike

D.  

Involuntary exit

Discussion 0
Question # 38

What is a target-benefit plan?

Options:

A.  

Requires an actual deferral-percentage test to be performed each year

B.  

Provides a means for employees to become owners of the company

C.  

Uses a fixed percentage of employee earnings to defer compensation

D.  

Uses actuarial formulas to calculate individual pension contribution amounts

Discussion 0
Question # 39

An effective progressive disciplinary process begins with which of the following?

Options:

A.  

A written warning

B.  

A verbal warning

C.  

A suspension

D.  

Coaching or counseling

Discussion 0
Question # 40

Jane is preparing for an interview process for an open position within her company. Jane has prepared several questions for the interview. In her questions, Jane is careful not to ask all of the following questions, except for which one?

Options:

A.  

How many children do you have?

B.  

Where are you from?

C.  

What's your date of birth?

D.  

Our hours are from 8 AM to 5 PM. Can you meet this requirement of the position?

Discussion 0
Question # 41

Samantha applied as an outside sales rep for a new sales territory. Part of the selection process included an assessment test that measures successful sales characteristics. Samantha scored particularly high on the test. During the interview, Christopher, the hiring manager, had some concerns about how well Samantha would fit into the company culture, but when he learned how high she scored on the test, he immediately decided to hire her. What bias could be at work in this situation?

Options:

A.  

Halo effect

B.  

Knowledge-of-predictor effect

C.  

Cultural-noise effect

D.  

Stereotyping effect

Discussion 0
Question # 42

Jennifer is the HR Professional for her organization. Her supervisor, Dan, has asked Jennifer to find the Compa-ratio for Sam. Sam earns $40,000 as a mechanic, but the midpoint for a mechanic is actually $50,000. What is the Compa-ratio for Sam?

Options:

A.  

-$10,000

B.  

125 percent

C.  

80 percent

D.  

$10,000

Discussion 0
Question # 43

An organization would like to bid on a project, but they don't have enough employees available to complete the work. The organization approaches a competitor with the opportunity to partner on the project to win the work. What type of risk response is used in this instance?

Options:

A.  

Enhancing

B.  

Mitigation

C.  

Transference

D.  

Sharing

Discussion 0
Question # 44

Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate in Spanish and interviews all other candidates in English. This is an example of what?

Options:

A.  

Perpetuating past discrimination

B.  

Disparate impact

C.  

Disparate treatment

D.  

Accommodation

Discussion 0
Question # 45

Which one of the following best describes Progressive discipline?

Options:

A.  

Discussion of substandard performance, verbal warning, written warning, and final written warning.

B.  

Discussion of substandard performance, written warning, final written warning, termination.

C.  

Series of documents of employee's substandard performance prior to each step of discipline or termination.

D.  

Series of documents of employee's incompetence or insubordination that precedes an employee's termination.

Discussion 0
Question # 46

Which of the following is used to determine current market trends and competition for different skills and knowledge and to assist the employer in setting pay levels?

Options:

A.  

Base pay

B.  

Job evaluation

C.  

Salary survey

D.  

Gross pay

Discussion 0
Question # 47

The union rep has requested copies of all the incident reports filed during the last year. You are required to do what?

Options:

A.  

Furnish copies within 15 calendar days but only of the -Tell Us About the Case " section

B.  

Furnish the copies by the end of the next business day

C.  

Furnish copies of the -Tell Us About the Case " section within 7 calendar days

D.  

Furnish the copies by the end of the day

Discussion 0
Question # 48

Which of the following allows employees to work the hours that enable them to take care of personal work?

Options:

A.  

Flextime

B.  

Telecommuting

C.  

Job sharing

D.  

Overtime

Discussion 0
Question # 49

A key consideration for courts in cases involving workplace searches is which of the following?

Options:

A.  

Whether the employee had a reasonable expectation of privacy

B.  

Whether the employer had a policy regarding workplace searches

C.  

How the employer handled similar situations in the past

D.  

The specific laws of the state where the employer is conducting business

Discussion 0
Question # 50

Employee Weingarten rights established which of the following?

Options:

A.  

Employers may not deny a nonunion worker's request for representation during an investigatory hearing.

B.  

Union employees have the right to have a union representative present at an investigatory interview.

C.  

Employees have the right to consult with an attorney post-discipline.

D.  

Employers have the right to deny the presence of a co-worker in an investigatory interview.

Discussion 0
Question # 51

All of the following statements about employment at-will are true except which one?

Options:

A.  

The employee may resign at any time, with or without notice.

B.  

The employer may terminate the employee for cooperating with an SEC investigation.

C.  

The employer may withdraw an offer of employment after the employee has accepted the position and resigned another job.

D.  

The employer may terminate the employee at any time for any reason.

Discussion 0
Question # 52

As a Senior HR Professional, you should be familiar with intrinsic rewards and extrinsic rewards that your company provides for its employees. Which of the following is an example of an intrinsic reward?

Options:

A.  

Cash compensation

B.  

Satisfaction from challenging and exciting assignments

C.  

On-site cafeteria

D.  

Esteem from working with other talented people

Discussion 0
Question # 53

How can an employer determine whether a job creates an ergonomic hazard for an employee?

Options:

A.  

Review the MSDS.

B.  

Observe the incumbent performing the job duties.

C.  

Review and analyze the OSHA logs.

D.  

Review and analyze the workers' compensation records.

Discussion 0
Question # 54

Which of the following standards requires employers to provide employees with information about physical and health hazards related to chemical use in the workplace?

Options:

A.  

Personal protective equipment

B.  

Hazard communication

C.  

General duty clause

D.  

The control of hazardous energy

Discussion 0
Question # 55

Which of the following serves to motivate employees to work safely, reduce workers compensation costs, and encourage improvements to safety programs?

Options:

A.  

Health and Safety Program

B.  

Voluntary Protection Program (VPP)

C.  

Strategic Protection Program

D.  

Strategic Partnership Program

Discussion 0
Question # 56

Match the Common law doctrine of employment with their descriptions.

Question # 56

Options:

Discussion 0
Question # 57

Which of the following requires employees to act within the authority granted by the employer?

Options:

A.  

Duty of diligence

B.  

Due process

C.  

Duty of loyalty

D.  

Duty of obedience

Discussion 0
Question # 58

Which of the following injuries would be considered work-related for purposes of reporting?

Options:

A.  

An employee choked on a sandwich while eating her lunch.

B.  

An employee caught a cold from a co-worker.

C.  

An employee fell in the parking lot while playing a voluntary game of basketball on his lunch break.

D.  

An employee sprained his ankle while loading a truck on the dock.

Discussion 0
Question # 59

Mary is in an interview with the BAH Company and she asks the company about the stability of the company and its future plans. Tom, the interviewer, assures Mary that the company is solid and has long-term plans for growth and opportunity. Tom, however, knows that the plant and position that Mary is interviewing for will be closed in six months. Tom offers Mary the position of plant manager because he needs someone to manage the facility until they close the plant, but he doesn't tell Mary of his plans. This is an example of which of the following?

Options:

A.  

Defamation

B.  

Fraudulent misrepresentation

C.  

Constructive discharge

D.  

Respondeat superior

Discussion 0
Question # 60

Which of the following is provided by the companies to their employees who are called to work before or after their scheduled work hours?

Options:

A.  

Reporting pay

B.  

Base pay

C.  

Shift premium

D.  

Call-back pay

Discussion 0
Question # 61

Which of the following should be included in a supervisory training program?

Options:

A.  

Rotation through various divisions

B.  

Budgeting

C.  

Conflict-resolution skills

D.  

Internal controls

Discussion 0
Question # 62

In which of the following types of interview does the interviewer ask broad questions and allow the candidate to guide the conversation?

Options:

A.  

Structured interview

B.  

Nondirective interview

C.  

Stress interview

D.  

Panel interview

Discussion 0
Question # 63

Which of the following includes any costs the organization incurs for the benefit of employees, such as all forms of cash compensation?

Options:

A.  

Non-monetary compensation

B.  

Intrinsic reward

C.  

Extrinsic reward

D.  

Monetary compensation

Discussion 0
Question # 64

Which of the following Acts provides protection to workers in the event of mass layoffs or plant closings?

Options:

A.  

WARN

B.  

BLBA

C.  

FECA

D.  

OSHA

Discussion 0
Question # 65

Which of the following encourages individual employee self esteem, such as satisfaction from challenging and exciting assignments?

Options:

A.  

Total reward

B.  

Intrinsic reward

C.  

Monetary compensation

D.  

Entitlement philosophy

Discussion 0
Question # 66

Calculate the training cost per employee using the following data: $2,000 for the training design and facilitator; $2,500 for the facility; 20 full-time employees (40 hours per week) and 10 part-time employees (20 hours per week).

Options:

A.  

$300

B.  

$200

C.  

$180

D.  

$150

Discussion 0
Question # 67

Task identity, task significance, and feedback are all examples of what?

Options:

A.  

Job enlargement

B.  

Job enrichment

C.  

Performance appraisal criteria

D.  

Key productivity indicators

Discussion 0
Question # 68

Which of the following is designed to give students opportunities to gain experience in their chosen fields prior to graduation?

Options:

A.  

Job sharing

B.  

Outsourcing

C.  

Merger

D.  

Internship program

Discussion 0
Question # 69

Which of the following moves an entire work process out of the organization to be handled by a company specializing in the work process?

Options:

A.  

Acquisition

B.  

Merger

C.  

Outsourcing

D.  

Job sharing

Discussion 0
Question # 70

James is a highly productive salesperson who is required to share a team bonus with his co-workers if certain sales goals are met each month. He is frustrated with this compensation structure, because he believes his teammates do not contribute as much as he does to the final numbers. This is an example of what?

Options:

A.  

Pay disparity

B.  

Procedural justice

C.  

Distributive justice

D.  

Wage inequity

Discussion 0
Question # 71

Which of the following is a form of simulation training?

Options:

A.  

Self study

B.  

Distance learning

C.  

Vestibule training

D.  

Demonstration

Discussion 0
Question # 72

You are a HR Professional for your organization and you're educating your staff on the Pregnancy Discrimination Act. Which one of the following statements about the Pregnancy Discrimination Act is not true?

Options:

A.  

If an employer provides any benefits to workers on leave, the employer must provide the same benefits for those on leave for pregnancy-related conditions.

B.  

An employer is allowed to refuse to hire a pregnant woman because of the imminent time frame of the needed leave to deliver and care for the child.

C.  

Employers must provide the same level of health benefits for spouses of male employees as they do for spouses of female employees.

D.  

Pregnancy related benefits cannot be limited to married employees.

Discussion 0
Question # 73

Which of the following would be the best choice of a profit-sharing plan if the employer wishes to improve organizational productivity through shared management and employee efforts?

Options:

A.  

nuses

B.  

Gainsharing

C.  

Improshare

D.  

Employee Stock Purchase Plan

Discussion 0
Question # 74

A ___________ learning curve begins slowly, with smaller learning increments, but increases in pace and with larger increments as learning continues.

Options:

A.  

Negatively accelerating

B.  

S-shaped

C.  

Plateau

D.  

Positively accelerating

Discussion 0
Question # 75

A reduced FMLA leave schedule means which of the following?

  • Accurate records of time off are maintained.
  • The employee is absent from work multiple times for the same illness or injury.
  • The employee works fewer hours each day or week.
  • The employee's leave schedule is disruptive to the work schedule.

Options:

A.  

Accurate records of time off are maintained.

B.  

The employee is absent from work multiple times for the same illness or injury.

C.  

The employee works fewer hours each day or week.

D.  

The employee's leave schedule is disruptive to the work schedule.

Discussion 0
Question # 76

Mark made a federal complaint against what he believes was illegal activity in the workplace to a federal agency. Now Mark's employer has reduced his work hours dramatically and Mark believes it is revenge for the federal complaint he made. What term describes the type of evidence Mark must have to file another complaint against the company that has affected his employment?

Options:

A.  

Ad hoc

B.  

Written and compiled

C.  

Pure

D.  

Prima facie

Discussion 0
Question # 77

As an SPHR you know that it's important for the management to show recognition for employees that have gone above and beyond what's expected of them. For rewards and recognition to be useful, the employees must be interested in the recognition. What other factor must be true?

Options:

A.  

The recognition must be monetary.

B.  

The recognition must be swift.

C.  

The recognition must be genuine.

D.  

The recognition must be public.

Discussion 0
Question # 78

Which of the following is the correct definition of “a major life activity” under the Americans with Disabilities Act?

Options:

A.  

Any activity that cannot be mitigated

B.  

A physical or mental impairment

C.  

A physical or mental impairment that require the use of supplemental medication or prosthetics

D.  

General activities and major bodily functions

Discussion 0
Question # 79

Which of the following structural changes is used to decrease expenses by reducing the size of the workforce?

Options:

A.  

Workforce reduction

B.  

Corporate restructuring

C.  

Workforce expansion

D.  

Reengineering

Discussion 0
Question # 80

What is the purpose of a diversity initiative?

Options:

A.  

To educate all employees about other groups in the workforce

B.  

To increase the diversity of the workforce

C.  

To increase organizational creativity

D.  

To increase the comfort level of employees

Discussion 0
Question # 81

Which of the following are hired only at times of the year when the workload increases?

Options:

A.  

Seasonal workers

B.  

On-call workers

C.  

Independent contractors

D.  

Intern

Discussion 0
Question # 82

Based on an analysis of the industry and labor market trends, a VP of Human Resources has determined that the best course of action for her company is to change from a narrow to a broadband salary structure. The current structure has been in place for more than 15 years, and the VP is anticipating strong resistance to making the change. Which of the following tools should the VP use to convince the executive team to make the change?

Options:

A.  

Build a business case.

B.  

Calculate the return on investment.

C.  

Conduct a SWOT analysis.

D.  

Calculate the cost-benefit analysis.

Discussion 0
Question # 83

Drag and drop the traditional theories of motivation concepts according to the given information.

Question # 83

Options:

Discussion 0
Question # 84

The middle value when values are arranged in order from high to low is which of the following?

Options:

A.  

Mode

B.  

Moving average

C.  

Mean

D.  

Median

Discussion 0
Question # 85

Which of the following activities makes sure that the products or services are available at times of peak customer demand?

Options:

A.  

Operations

B.  

Capacity

C.  

Production

D.  

Scheduling

Discussion 0
Question # 86

Which of the following is the way in which the goods or service will be produced?

Options:

A.  

Cost control

B.  

Production layout

C.  

Inventory management

D.  

Quality management

Discussion 0
Question # 87

Which of the following is a basic principle behind job analysis?

Options:

A.  

The analysis focuses on the job, not the person.

B.  

The required qualifications should include everything the manager would like the employee to have.

C.  

The analysis is limited to task inventories and questionnaires.

D.  

The analysis focuses on the person doing the job, not the job.

Discussion 0
Question # 88

Which of the following are self-employed individuals who work on a project or fee basis with multiple customers or clients?

Options:

A.  

Apprentice workers

B.  

On-call workers

C.  

Independent contractors

D.  

Trainees

Discussion 0
Question # 89

Which of the following is another term for a profit and loss statement?

Options:

A.  

Income statement

B.  

Fiscal year summary

C.  

Balance sheet

D.  

Statement of cash flow

Discussion 0
Question # 90

Which of the following decisions result in a workforce reduction or transfer of employees to other jobs?

Options:

A.  

Offshoring

B.  

Workforce expansion

C.  

Corporate restructuring

D.  

Workforce reduction

Discussion 0
Question # 91

You are the HR Professional for your company in a manufacturing facility that operates in a 24-7 format. What work shift in this type of operation is considered the swing shift?

Options:

A.  

4PM to 12AM

B.  

All weekend shifts of 12 hours or longer

C.  

8AM to 4PM

D.  

12AM to 8AM

Discussion 0
Question # 92

Bob is a nonexempt employee for his organization. He has worked a full day and has left for home. His commute is two hours one-way. When he arrives home he receives a phone call from his supervisor Dan. An emergency has happened and they need Bob to immediately return to work. How much time is Bob's employer required to pay for Bob's travel in this instance?

Options:

A.  

6 hours

B.  

4 hours

C.  

50 percent of the total travel time

D.  

Travel time is not paid

Discussion 0
Question # 93

The concept that recognizes that businesses are social organizations as well as economic systems and that productivity is related to employee job satisfaction is known as what?

Options:

A.  

Human relations

B.  

Strategic management

C.  

Human resource management

D.  

Human resource development

Discussion 0
Question # 94

Which of the following is a productivity type of statistical HR measurement?

Options:

A.  

Revenue per employee

B.  

Job satisfaction

C.  

Turnover and retention

D.  

Cost per hire

Discussion 0
Question # 95

As a Senior HR Professional, you must be familiar with certain legal terms, laws, and regulations that affect how you and others operate in the workplace. Basically, there are three types of discrimination that can happen in the workforce. Which of the following is NOT one of the three discrimination types?

Options:

A.  

Adverse political capital

B.  

Perpetuating past discrimination

C.  

Disparate treatment

D.  

Disparate impact

Discussion 0
Question # 96

Health and wellness programs are beneficial for employers because they do what?

Options:

A.  

Provide on-site opportunities for physical fitness

B.  

Require employees to lose weight, stop smoking, and avoid substance abuse

C.  

Provide nutrition counseling, exercise programs, and health education programs

D.  

Increase productivity, reduce medical costs, and attract top-quality job candidates

Discussion 0
Question # 97

As a Senior HR Professional, you should be familiar with copyright laws when it comes to organizational development and the usage of materials. There are six categories of protected rights for creators protected by the copyright law. Which of the following is not one of the six categories?

Options:

A.  

Right to duplicate the work

B.  

Right to renew the copyright of the work

C.  

Right to sell copies of the work

D.  

Right to create derivative works

Discussion 0
Question # 98

Check the different types of workers that correspond to their worker categories.

Question # 98

Options:

Discussion 0
Question # 99

Your organization mainly focuses on the production of bicycles for selling it around the world. In addition to this, the organization also produces scooters. The management wants to restrict its line of production to bicycles. Therefore, it decides to sell the scooter production department to another competitor. Which of the following terms best describes the sale of the scooter production department to your competitor?

Options:

A.  

Rightsizing

B.  

Divestiture

C.  

Outsourcing

D.  

Corporate restructure

Discussion 0
Question # 100

Fill in the blank with the appropriate qualitative analysis technique.

The_______________ group technique is a structured meeting format designed to elicit participation from all members of the group in order to arrive at the best possible solution to the problem at hand.

Options:

Discussion 0
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