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CIS-SM Dumps - Certified Implementation Specialist - Service Mapping Practice Exam Questions

ServiceNow CIS-SM - Certified Implementation Specialist - Service Mapping Braindumps

ServiceNow CIS-SM - CIS-Service Mapping Practice Exam

  • Certification Provider:ServiceNow
  • Exam Code:CIS-SM
  • Exam Name:Certified Implementation Specialist - Service Mapping Exam
  • Total Questions:60 Questions and Answers
  • Updated on:Oct 9, 2024
  • Product Format: PDF & Test Engine Software Version
  • Support: 24x7 Customer Support on Live Chat and Email
  • Valid For: Worldwide - In All Countries
  • Discount: Available for Bulk Purchases and Extra Licenses
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  • Delivery: PDF/Test Engine are Instantly Available for Download
  • Guarantee: 100% Exam Passing Assurance with Money back Guarantee.
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ServiceNow CIS-SM This Week Result

CIS-SM Question and Answers

Question # 1

Which one of the following best represents the breadth of types of Configuration Items (CIs) discovered by

running Service Mapping?

Options:

A.  

Hardware, Installed Software, Network Gear

B.  

Physical Components, Logical Components, Certificates

C.  

Applications, Licenses, IP Addresses

D.  

Cloud Services, Applications, CI Relationships

E.  

Hardware, Licenses, CI Relationships

Discussion 0
Question # 2

After discovering load balancers in a customer environment, service candidates may appear on the Service Mapping Home page under which one of the following tiles?

Options:

A.  

Map

B.  

Fix

C.  

Approve

D.  

Completed

E.  

Review

Discussion 0
Question # 3

Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?

Options:

A.  

Problem Management: Number of Incidents per Known Problem

B.  

Incident Management: Mean Time to Resolve

C.  

Event Management: Signal to Noise Ratio

D.  

Change Management: Number of Major Changes

Discussion 0

PDF vs Software Version

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CIS-SM FAQs

It is a certification offered by ServiceNow for professionals specializing in the implementation and configuration of Service Mapping within the ServiceNow platform.

Responsibilities include designing, implementing, and configuring Service Mapping solutions, setting up discovery processes, creating and maintaining IT infrastructure maps, and ensuring alignment with business requirements.

Yes, practical experience with ServiceNow, particularly with IT Operations Management (ITOM) and IT Service Management (ITSM) modules, is highly beneficial.

A good understanding of IT Service Management (ITSM) principles and practices, including ITIL concepts, is important.

Yes, ServiceNow offers training programs specifically for Service Mapping that are recommended to build the necessary skills and knowledge.

While not strictly required, having foundational certifications like the Certified System Administrator or Certified Implementation Specialist - IT Service Management can be advantageous.

The exam typically consists of multiple-choice questions that test knowledge and practical skills related to Service Mapping.

There are no strict prerequisites, but having experience with ServiceNow and a foundational understanding of ITSM is recommended.

ServiceNow certifications generally require renewal every few years to ensure that your knowledge remains current.

Topics include configuring Service Mapping, managing application services, setting up discovery processes, and integrating with other ServiceNow modules.

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