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33810X Dumps - Avaya Aura Contact Center Solution Design Exam Practice Exam Questions

Avaya 33810X - Avaya Aura Contact Center Solution Design Exam Braindumps

Avaya 33810X - ACDS - 3381 Practice Exam

  • Certification Provider:Avaya
  • Exam Code:33810X
  • Exam Name:Avaya Aura Contact Center Solution Design Exam Exam
  • Total Questions:48 Questions and Answers
  • Updated on:May 22, 2024
  • Product Format: PDF & Test Engine Software Version
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Avaya 33810X This Week Result

33810X Question and Answers

Question # 1

A customer Intends to connect two SIP enabled AACC on one Avaya Aura® UC Platform. Which capability is supported In this scenario?

Options:

A.  

Email and Web Communication

B.  

Microsoft Lync Integration

C.  

Avaya Presence Service

D.  

AACC High Availability

Discussion 0
Question # 2

A design specialist has scheduled his first discovery conversation with a customer.

Which three factors would the specialist be able to address with the customer? (Choose three.)

Options:

A.  

Uncertainty

B.  

Fear

C.  

Doubt

D.  

Anxiety

E.  

Worry

Discussion 0
Question # 3

A Contact Center manager knows that a modern agent Interface which can deliver all of the relevant customer information, creates a better customer experience.

Which two agent interfaces are supported with AACC Release 7.1? (Choose two)

Options:

A.  

Avaya IX™ Workplace

B.  

Avaya Agent Desktop a

C.  

Avaya IX™ Workspaces

D.  

Avaya one-X® Agent Desktop

Discussion 0

PDF vs Software Version

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