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Project Management Professional (PMBOK 7th Version)

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Question # 551

A sales team working on an IT deployment project approached the project manager on several occasions and complained about nonpayment of their overtime pay. The project manager realized that other team members are receiving their overtime pay

What should the project manager do next?

Options:

A.  

Have a discussion with the sales team to find a solution to the issue

B.  

Validate the reason and add n as an issue m the issue log

C.  

Escalate the issue to the functional manager

D.  

Direct the sales team to speak with accounting to resolve the issue

Discussion 0
Question # 552

One phase of a project took much longer than initially anticipated The key stakeholders expressed their concern regarding a potential project delay. What should the project manager do?

Options:

A.  

Expedite the next phase to reduce slippage

B.  

Add more float to the overall project schedule

C.  

Request additional contingency from the sponsor.

D.  

Organize a root cause analysis (RCA) workshop.

Discussion 0
Question # 553

A project manager is a part of the project management office (PMO) and Is tasked with finding a reputable vendor to provide on-site support for their project. The project sponsor stresses the urgency of the need and suggests using a vendor they know to provide the support.

What should the project manager do given the urgency?

Options:

A.  

Consult preferred vendors from the company.

B.  

Perform research on experienced vendors in the market.

C.  

Source vendors with extensive experience.

D.  

Follow the company ' s standard vendor selection criteria process,

Discussion 0
Question # 554

A project is assigned to two different project teams to develop product features. One team uses a predictive approach and the other team uses an agile approach to complete the work. Senior management is concerned about the success of the project.

What should the project manager do?

Options:

A.  

Advise the teams to follow the company’s existing project management approach.

B.  

Allow the teams to continue using their approaches and gradually adapt to a hybrid model.

C.  

Let a senior team member select the approach that is appropriate.

D.  

Insist the teams both follow either a predictive or agile approach.

Discussion 0
Question # 555

A company has transitioned and is now delivering projects using a hybrid approach

instead of a predictive approach. The distributed project team ' s knowledge of agile is varied.

The project manager feels this new methodology will impact the timely delivery of the project.

What should the project manager do?

Options:

A.  

Ask to execute the project with a predictive approach since there is a budget and schedule risk.

B.  

Use crashing to reduce the critical path to ensure enough buffer to include the impact of the agile methodology update.

C.  

Plan for training on agile tools and techniques used in the defined hybrid methodologyfor consistent application by all team members.

D.  

Use the predictive approach for team members who are not knowledgeable in agile project delivery practices.

Discussion 0
Question # 556

A sales learn working on an IT deployment project approached the project manager on several occasions and complained about nonpayment of their overtime pay The project manager realized that other team members are receiving their overtime pay

What should the project manager do next?

Options:

A.  

Have a discussion with the sales team to find a solution to the issue

B.  

Validate the reason and add it as an issue in the issue log

C.  

Direct the sales team to speak with accounting to resolve the issue

D.  

Escalate the issue to the functional manager

Discussion 0
Question # 557

A compliance strategy was created during the planning phase of a project During execution, the project manager left the organization and another project manager was assigned to the team

What should the project manager do first to ensure the project is compliant?

Options:

A.  

Meet with the team to discuss compliance concerns

B.  

Review the organizational process assets (OPAs) for compliance topics

C.  

Review the compliance strategy and version history

D.  

Meet with the project sponsor to discuss their compliance concerns

Discussion 0
Question # 558

A project manager is asked to develop maintenance planning software for a power plant. A similar project was executed by another department in the organization that was later closed due to low performance. The project manager is concerned about the project ' s performance and wants to

take action in advance to ensure the project succeeds.

What should the project manager do?

Options:

A.  

Evaluate the project risk and add external experts to address the potential risks.

B.  

Inform the project sponsor about the risk and try to convince them to withdraw from the project.

C.  

Continue executing the project as planned and add more resources if they are required.

D.  

Review the lessons learned on similar projects so that they do not fall back into the same pattern.

Discussion 0
Question # 559

A solution designer in an agile team often passes the design information to team members without any documentation, This has resulted in misunderstandings within the team.

What should the agile leader do?

Options:

A.  

Move the solution designer to another team.

B.  

Review the process that resulted in this situation.

C.  

Stop work until the design document is completed.

D.  

Ask the team to document the design.

Discussion 0
Question # 560

A construction services company has influence within the local community with the potential to derail a project site establishment. Their build was unsuccessful but they continue to communicate with the hope that their influence will persuade the project manager to reconsider their offer.

What is the appropriate course of action for the project manager to pursue?

Options:

A.  

Do not communicate with the unsuccessful bidder as they do not have any further influence on the project

B.  

Meet with the unsuccessful bidder to review their submission and the areas that led to the bid being unsuccessful

C.  

Reassess the bid to establish areas for improvement with the intention to assign work to this contractor

D.  

Report the unsuccessful bidder to the local community leadership who have been supportive of the project

Discussion 0
Question # 561

A project manager is managing a hybrid project that is using a contractor for a few key deliverables. The contractor has been hired to perform an important delivery, but has not yet confirmed that they can meet the required schedule.

What should the project manager do?

Options:

A.  

Escalate the issue to the procurement team as the final delivery date of the project will be impacted.

B.  

Review the project scope with the stakeholders and remove the potentially delayed item from the scope.

C.  

Plan the task delivery with the contractor or vendor, highlighting the criticality of the current situation,

D.  

Check with procurement to see if there is another previously used contractor who can develop the task.

Discussion 0
Question # 562

A project manager is involved with a project to remodel a long-used product. There are no proper records for the original design and execution of the original product. The stakeholders doubt that the remodel can be accomplished without this information and are hesitant to provide support for the project.

What should the project manager do?

Options:

A.  

Acknowledge the stakeholders’ concerns with open dialogues and realign the project with stakeholder requirements and past lessons learned.

B.  

Solicit a larger reserve for cost and time and manage the stakeholders’ expectations.

C.  

Create a plan to inform stakeholders on the progress so they are able to see that the project can succeed,

D.  

Share the threats of not updating old solutions and ask stakeholders to be patient with any inconveniences.

Discussion 0
Question # 563

A project manager is managing a project that is going to deliver a new risk platform. This platform will enable data-driven and new risk market models to ensure compliance with new regulations. The regulatory requirements for the models are released continuously and are not fully fixed yet. The project manager is reviewing the risk register and added a few new

Hems

Match the risks on the left lo the correct category on the right.

Question # 563

Options:

Discussion 0
Question # 564

A project manager for a large software delivery project is in the process of finalizing the project governance, The project manager would like to implement procedures that do not align with several policies required by the organization ' s project management office (PMO). The project manager

believes that the procedures outlined in the project governance will be necessary for this particular project due to the unique nature of the

technology.

What should the project manager do?

Options:

A.  

Engage stakeholders to modify policies outlined by the PMO.

B.  

Move forward with the project governance and inform the PMO.

C.  

Discuss the proposed changes with the PMO.

D.  

Disregard the initial procedures and follow the policies outlined by the PMO,

Discussion 0
Question # 565

A project manager gas been asked by the project manager office (PMO) to select the appropriate project management approach for three upcoming projects. Match the projects on the left with the approach that should be used on the right.

Question # 565

Options:

Discussion 0
Question # 566

A project manager for a construction site realizes the importance of stakeholder

relations, especially with the local community. The project manager and the project team strive to build effective relationships with these key stakeholders in order to prevent obstacles in the future.

What should the project manager do to customize the stakeholder engagement plan?

Options:

A.  

Analyze stakeholder diversity in the community.

B.  

Assess the need to collaborate with the community

C.  

Analyze the need to negotiate with the community.

D.  

Assess the information requirements of the community

Discussion 0
Question # 567

A company has a transformation project in progress. During a planning session, several stakeholders are in constant disagreement and often use personal arguments to support their position. Team members are getting frustrated with the situation.

What should the project manager have done to avoid this situation?

Options:

A.  

Established ground rules before the discussion had started.

B.  

Asked stakeholders not to voice their opinions during the meeting.

C.  

Invited a high-level sponsor to the meeting to reduce the level of disagreement.

D.  

Reinforced that higher-level management has the decision power.

Discussion 0
Question # 568

A company has rolled out the latest retail management system, and the project has been handed over to operations. The operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project has limited hours, The project team has dissolved and the contract resources are no longer working on the project. As a result, the operations team has been facing numerous customer issues.

What should the project lead have done initially to avoid this situation?

Options:

A.  

Reviewed the project management plan

B.  

Created a detailed operations manual

C.  

Increased support hours for the hours of operation

D.  

Involved operations stakeholders during planning

Discussion 0
Question # 569

Early prototypes developed in a project show an unacceptably high detect rate. The quality management plan calls for a cause-and-effect analysis to address quality problems as they arise.

What is the protect manager ' s first step in addressing the problem?

Options:

A.  

Communicate the issue to the change control board (CCB) and relevant stakeholders identified in the stakeholder engagement plan

B.  

Create a problem-solving team from quality assurance subject matter experts (SMEs) experienced in this type of analysis

C.  

Form a brainstorming team from project team members selected for their relevant technical analytical and management knowledge

D.  

Form a brainstorming team with stakeholders from all of the functional departments involved in the project

Discussion 0
Question # 570

A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already.

What should the project manager do to support the team?

Options:

A.  

Create a change request to extend the project ' s duration and costs.

B.  

Provide feedback to the team using project performance evaluations.

C.  

Escalate the impact on the schedule to the project sponsor.

D.  

Include buffer time in the schedule to absorb future delays.

Discussion 0
Question # 571

A project is nearing completion. The sponsor is already asking the project management office (PMO) when the project manager will be assigned to host a planning session for a new initiative.

What should the project manager do next?

Options:

A.  

Review organizational process assets (OPAs) for clarity.

B.  

Document lessons learned before closing.

C.  

Consult the project charter for next steps.

D.  

Confirm the definition of done (DoD) has been met.

Discussion 0
Question # 572

A team is having a hard time completing work due to unclear requirements. They have not been able to complete an iteration successfully in several months.

In order to help the team, what should the project leader do?

Options:

A.  

Recommend that the product owner reviews the backlog refinement processes.

B.  

Recommend that the team reviews the length of the iteration with the stakeholders.

C.  

Recommend limiting the work in progress to improve the team’s focus.

D.  

Recommend a review of the team members’ individual performances.

Discussion 0
Question # 573

During a kick-off meeting at the start of project execution, the vendor presents a

migration plan to client stakeholders. The director of the business unit that owns the solution being migrated demands the ability to make the final go/no-go decision about whether the systems go live.

What should the project manager do?

Options:

A.  

Schedule a meeting with the director to provide proof of expertise so the clientstakeholders will trust the project team ' s decision.

B.  

Schedule a meeting with the project sponsor to determine if it is appropriate to acceptthe director ' s request to provide a decision.

C.  

Confirm with the director that the client stakeholders will be made accountable for thedecision in the responsibility assignment matrix (RAM).

D.  

Ask the client to initiate a change request to make the director accountable for thedecision.

Discussion 0
Question # 574

A project manager finds an unexpected issue halfway through a customer ' s protect After analysis the project team determines that the issue will affect the timeline unless more resources are allocated to the project.

What should the project manager do?

Options:

A.  

Meet with the project team to discuss internally whether they think cost is more important to the customer than the timeline

B.  

Adjust the timeline since in the past the customer would not pay any additional costs then inform the customer of the change

C.  

Inform the customer of the issue and discuss the options so that they are able to make a decision on cost versus timeline

D.  

Absorb the additional cost for the additional resources internally so that the project completes within the timeline

Discussion 0
Question # 575

A project manager for a factory construction project in a small town is evaluating the necessary actions to engage stakeholders The local community is speculating the impact of the facility. There are rumors of job opportunities and environmental impacts which are listed on the project risk matrix

What should the project manager do with regard to community engagement in this situation ' '

Options:

A.  

Include the local union representative in the high-power, high-impact stakeholder group

B.  

Focus on the sideward stakeholders only and let the organization manage the community.

C.  

Build channels to extend communication efforts to the local community

D.  

Use the city administration to address communication with the community

Discussion 0
Question # 576

During project execution, a global project team was using a video conferencing tool to support the daily meetings. However, during these meetings, only a few team members were actively participating As a result lots of misunderstandings occurred

What should the project manager do to address this issue?

Options:

A.  

Book one-on-one meetings with the team members who are not speaking up during the daily meetings to get their updates

B.  

Check the ground rules of the meeting to review the initial agreement with the team members

C.  

Identify one team representative to speak up during the daily meeting and share the team updates

D.  

Use round-robin check-ins to facilitate the meeting so all participants have the opportunity to speak

Discussion 0
Question # 577

A procurement team lead has been reported as getting into conflicts with other project team members on a weekly basis, The project manager engages with the team lead and discovers that other team members do not believe the team lead is right for this position.

What should the project manager do to resolve these recurring conflicts between the team lead and the other team members?

Options:

A.  

Receive details of the conflicts from all involved, issue all a warning notice, and send all to leadership training.

B.  

Organize a meeting to discuss emotional intelligence with the team, and establish a rule of respect and special treatment for the team lead.

C.  

Issue the team lead a warning, and consider recommending the team lead for emotional intelligence training.

D.  

Find ways to reduce the tension, increase cooperation, and understand the emotions of all team members involved.

Discussion 0
Question # 578

A project manager for a software technology project works in a matrixed organization with virtual teams. Unfortunately, the functional manager informs the project manager that there may not be any resources available to test the software.

What should the project manager do next?

Options:

A.  

Engage with the functional manager to discuss details to obtain the required support.

B.  

Request a teleconference meeting with the sponsor to submit a change request to allow the development team to conduct testing.

C.  

Discuss testing requirements at the weekly project meeting to negotiate the best approach to test software.

D.  

Send an email to the procurement specialist to negotiate with a company that specializes in software testing.

Discussion 0
Question # 579

A project manager works in a startup company and is in charge of a key project that has critical and time-sensitive delivery objectives. One of the project team members missed completing an assigned deliverable on time, despite repeated assurances from the team member that it would be completed on time

What should the project manager do next?

Options:

A.  

Record the issue then refocus the team ' s efforts on delivering the next set of deliverables

B.  

Give the team member a formal warning for the negative impact due to failure to delrver and not meet deadlines

C.  

Hold a team meeting to discuss team member commitments and communications

D.  

Meet with the team member and work on a development plan for them to avoid missed deliverables in the future

Discussion 0
Question # 580

In experienced project manager has never managed an agile project until now. Due to the uncertainty of the project, the project manager is struggling with the definition of the project scope and is taking a long time trying to define it.

What should the project manager do?

Options:

A.  

Submit a change request to leverage previous experience and manage the project using a predictive approach,

B.  

Schedule a daily project definition meeting with the team to define the project scope before starting the execution.

C.  

Start executing the project as the scope will be defined and redefined throughout the project.

D.  

Obtain partial approval from the product owner to baseline the project scope plan before starting the execution.

Discussion 0
Question # 581

During a status review meeting a team member raises concerns about tasks that are not being completed due to an underperforming resource on the team. What should the project manager do first?

Options:

A.  

Ask the team to solve the issue internally and review the underperforming resource ' s situation

B.  

Meet with the team member privately to discuss the problem and work together to find a solution

C.  

Contact the functional manager and request to replace the team member with a better resource

D.  

Discuss various options to improve the team member ' s performance with their functional managers

Discussion 0
Question # 582

A project manager has received an updated earned value analysis report The following are the key findings from the report

•Budget at completion = USS1 million

•Earned value = US$0 7 million

•Actual cost = US$0 75 million

•Cost performance index = 0 933

Based on this information, what should the project manager conclude about project performance ' ?

Options:

A.  

The project will be completed exactly as planned

B.  

The project will be easier to complete than planned

C.  

The project will be difficult to complete as planned.

D.  

The project will not be completed as planned

Discussion 0
Question # 583

A project manager just started managing agile projects The project manager realizes that due to the lack of a clear definition of project objectives and definition of done (DoD) their colleague ' s projects have had many difficulties Sponsors keep asking for more features and the projects have yet to be completed

What should the project manager do to avoid these issues?

Options:

A.  

Arrange meetings to ensure every necessary task to complete the project is included in the project management plan

B.  

Convince the project sponsor to incorporate quality experts so the product can be tested and accepted as completed.

C.  

Convince the product owner to approach the team and look for options to find a solution to the problem

D.  

Schedule meetings with key stakeholders to build the agile project charter and set clear expectations for the project

Discussion 0
Question # 584

In a hybrid project, the customer has issued a contract that specifies the deliverables for each quarter The customer wants to show their stakeholders a tangible outcome in the first quarter and wants to move the second milestone to the first quarter The project manager explains to the customer that it is not feasible unless the requirements for the second milestone are changed

Which two actions should the project manager take? (Choose two)

Options:

A.  

Convince the customer to leave the second milestone in place and not change it.

B.  

Escalate the issue to upper management to resolve the problem and suggest a plan.

C.  

Go back to the development team and discuss which second milestone requirements can be performed in the first quarter.

D.  

Ask the customer for their priorities regarding the requirements for the second milestone

E.  

Tell the customer that moving the milestone has a very high impact on the cost of the project

Discussion 0
Question # 585

The programming activities of a project were planned to last 35 days per module but the programming of the first module has taken 45 days What should the project manager do?

Options:

A.  

Ask the team to work overtime to complete the deliverable on time

B.  

Evaluate the situation and identify ways to compress the schedule without impacting baselines

C.  

Check the scope to verify if there is scope creep and get the project on schedule

D.  

Submit a change request to the project sponsor to change the schedule

Discussion 0
Question # 586

A verbal announcement is made that the new team member joining the Scrum team has limited mobility The scrum master is aware that some team members are unsure how the dynamics of the team will change

What should the scrum master do?

Options:

A.  

Create a stakeholder engagement plan

B.  

Design a communications management plan

C.  

Update the team charter accordingly.

D.  

Set up a meeting to discuss accommodations the team will have to make

Discussion 0
Question # 587

An agile project manager would like to convert the requirements document into epics, capabilities, features and stories In how many iterations should the project manager estimate the story duration?

Options:

A.  

Four iterations

B.  

One iteration

C.  

Two iterations

D.  

Three iterations

Discussion 0
Question # 588

During the design phase of a project the project manager notices that the schedule performance index (SPI) is 1 8 and the cost performance index (CPI) is 0 1 In a weekly meeting with top management, the project manager reports concerns about these indicators However the most concerned person was the project sponsor who said that if the trend continues, they will be forced to prematurely close the project

What should the project manager do?

Options:

A.  

Monitor the project sponsor but understand that it is normal to spend more money in the design phase of a project.

B.  

Stop crashing the schedule

C.  

Manage the project sponsor closely and revise the project ' s resource management plan to improve indicators

D.  

Use a resource-levelling technique

Discussion 0
Question # 589

A project is being executed The project ' s life cycle is defined as predictive however, a major deliverable will be handed over incrementally to the customer The assigned resources are experienced and reliable and are willing to make decisions that the project manager used to make after each incremental delivery on other projects

What should the project manager do?

Options:

A.  

Schedule a steering committee meeting and obtain their approval on the request

B.  

Support the decisions of the team and transfer the decision making responsibility to them.

C.  

Inform the team that although this is a hybrid environment, the project managermust still be responsible for making decisions

D.  

Consult the product owner about letting the resources make decisions

Discussion 0
Question # 590

A new project manager learns the work assigned to the team has already been decomposed to its lowest level The project manager reviews the work and feels some additional useful information is missing

What should the project manager review?

Options:

A.  

The project charter and scope statement

B.  

The requirements traceability matrix

C.  

The business requirement documents (BRD)

D.  

The WBS dictionary

Discussion 0
Question # 591

A new project manager was assigned to a project during implementation. The project manager realized that new tax policies are creating a risk for a cost overrun by 25% The project manager updated the risk register and kept the project running as normal The CEO has announced that the project could be cancelled since the acceptable cost overrun is only 20%. The project manager was quite surprised as this was new information.

What should the project manager have done to avoid this?

Options:

A.  

Ensured the risk tolerance of the company was property updated

B.  

Implemented the communications management plan properly

C.  

Implemented the stakeholder engagement plan correctly.

D.  

Provided a proper risk response

Discussion 0
Question # 592

A project manager joins a team that is providing a customized enterprise resource planning (ERP) system to a client A potential design problem is identified by the development team After reviewing this issue with the project owner and team members, all agreed to revise the design to avoid a system defect when deployed The design is already approved.

What should be the project manager ' s next steps?

Options:

A.  

Conduct a proof of concept to make sure there are no problems in the revised design

B.  

Amend the design specifications and pass them to the development team for reprogramming

C.  

Make a change request and get format approval from the project owner

D.  

Inform the client of the problem and follow the change request process

Discussion 0
Question # 593

A geographically distributed project team has development issues between the collocated and virtual teams causing productivity to decrease. What should the project manager do to address this issue?

Options:

A.  

Force the team members to work from one location.

B.  

Develop protocols for resolving conflicts between team members

C.  

Obtain special expertise to advise the team members

D.  

Set up face-to-face meetings with project team members

Discussion 0
Question # 594

During project execution, the project manager notices that the work performance reports have deteriorated drastically in less than two weeks The project team in country A is complaining about delays resulting from holidays occurring in country B that have impacted their project team

How should the project manager handle this situation?

Options:

A.  

Implement crashing to compress the schedule and improve the schedule performance index (SRI).

B.  

Implement fast-tracking to compress the schedule and improve the SPI

C.  

Perform conflict management using the project ' s resource management plan.

D.  

Review the risk management plan to evaluate the probability and impact of these delays

Discussion 0
Question # 595

A project manager works with a global virtual team. The team is facing difficulty in communicating with each other and often misses important messages. This difficulty leads to missed deadlines.

What should the project manager do to enhance project team effectiveness?

Options:

A.  

Implement team colocation to improve communication.

B.  

Identify the root cause of communication issues

C.  

Initiate daily communication of project progress

D.  

Schedule a communications control board meeting

Discussion 0
Question # 596

The project sponsor on an agile project informed the project lead that an executive would like an update on the project’s progress What should the project lead do?

Options:

A.  

Provide a link to the project ' s shared drive for the executive to search through for any artifacts that are of interest.

B.  

Invite the executive to the project ' s meeting space to determine if the project information radiators meet their needs

C.  

Reach out to the project management office (PMO) for status report templates and provide project updates in that format

D.  

Ask the project sponsor or product owner to provide an update since the project lead should be trying to keep the team free from impediments

Discussion 0
Question # 597

A retail chain is evaluating a project to replace payment systems across all its stores in multiple locations The project does not pass the financial threshold but is also expected to increase market share, improve customer services and retain more customers The project is planned as a phased implementation building on learning from the retrospectives during each phase

How should the business increase the value of the project?

Options:

A.  

Quantify the expected tangible and intangible benefits in the benefits management plan for each phase

B.  

Ask the benefits owner to reassess the identified risks that are impacting the outcomes of the financial benefits.

C.  

Consult with experts on methods to reduce costs and increase the financial value of the project

D.  

Use a fishbone diagram to find the root cause of the lower financial benefits with the benefits owner

Discussion 0
Question # 598

A new project manager is assigned to lead an agile project The project manager wants to use motivation to encourage the team to perform well throughout the project

What should the project manager do?

Options:

A.  

Use the management reserves to fund some team-building activities

B.  

Inflate project estimates to provide a financial buffer for team activities.

C.  

Find another method to increase the team ' s performance

D.  

Implement a reward system aimed to keep the team engaged and motivated

Discussion 0
Question # 599

A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality of their products A new project manager with experience in hybrid approaches has been assigned to help increase the efficiency of the company ' s quality management process.

What should the new project manager do to address the process improvements?

Options:

A.  

Understand the context and interdependencies of the process from the team members and then define improvements

B.  

Continue with the process as is. and wait until the next phase to suggest any improvements

C.  

Discuss the process improvement with the project management office (PMO) lead to update the project delivery framework

D.  

Define a ground rule to comply with the quality standard and ask the team members to apply it.

Discussion 0
Question # 600

An organization is introducing agile to its projects. During an informal discussion the project manager learned that team members who are currently working on different teams are discussing how they would like to be together on the same team

What should the project manager do?

Options:

A.  

The project manager should not allow resources to choose teams because the project manager assigns the resources based upon project needs

B.  

The project manager should not allow resources to choose on which team they would like to work because they will always choose their favorite team

C.  

The project manager should allow the resources to periodically choose on which team they would like to work.

D.  

The project manager should indicate that the team members have already been assigned to a team through workforce optimization

Discussion 0
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