CPHQ Practice Questions

A.  

Establishing performance improvement teams.

B.  

Integrating data collection capabilities.

C.  

The support of organizational leaders.

D.  

Dedicating resources to the program.

A.  

documenting a complete list of medications into the medical record including name, dose, route and frequency.

B.  

the process of Identifying an accurate list of medications and comparing to another list.

C.  

providing a complete list of medications to the patient andpower of attorney at discharge.

D.  

contacting the primary care provider and validating the medication list.

A.  

process map

B.  

Gantt chart

C.  

Ishikawa diagram

D.  

bar graph

A.  

Use clinicians with shared language as interpreters.

B.  

Use a telephonic interpreter service to communicate instructions.

C.  

Provide written medication instructions in patients' preferred language.

D.  

Implement an automatic refill program for hypertension medications.

A.  

Talk to the provider privately about the result

B.  

Encourage medical assistants to complete screenings

C.  

Discuss findings in the next staff meeting

D.  

Review the previous three to four months of provider performance

A.  

the use of checklists by department managers to prioritize accreditation tasks

B.  

targeted training for staff in the months leading up to the accreditation survey

C.  

a commitment from leadership to Improvement and compliance

D.  

work plans to Identify key activities needed for accreditation compliance

A.  

Collect data related to the administration and monitoring of the effects of this drug

B.  

Recommend peer reviews of prescribing practitioners

C.  

Continue to monitor the pharmacy data for an additional six months

D.  

Collect data related to the prescribing and dispensing patterns for this drug

A.  

Allocate funding to prevent disparities related to social determinants of health.

B.  

Support health promotion and disease prevention across the lifespan.

C.  

Provide each state with individualized plans for Improving vaccination rates.

D.  

Reduce the spread of infectious disease and prevent pandemics.

A.  

Staff are unable to proceed past a required double check without a second staff member logging in.

B.  

Oral communication is replaced by communication in the electronic medical record.

C.  

A decrease is noted in the number of adverse events reported in the electronic incident reporting system.

D.  

An increase in workarounds is recorded by the barcode medication administration (BCMA) system.

A.  

Build the clinical pathways.

B.  

Conduct outcome measurement.

C.  

Chair the committee.

D.  

Provide needed data and research.

A.  

Provide disciplinary action to non-compliant departments.

B.  

Provide an analysis for the Patient Safety Committee.

C.  

Determine if the action plan is in compliance with the national standards.

D.  

Determine areas of non-compliance through a root cause analysis.

A.  

Present action plan to leadership.

B.  

Verify data for accuracy.

C.  

Conduct a cost analysis.

D.  

Initiate the Shewhart cycle.

A.  

Discontinue the initiative to eliminate waste

B.  

Monitor the performance to ensure sustained improvement

C.  

Expand the initiative to other diseases

D.  

Shift resources to start another initiative

A.  

flow chart

B.  

stakeholder analysis

C.  

PERT chart

D.  

force field analysis

A.  

reducing variation.

B.  

complying with standards.

C.  

eliminating waste.

D.  

improving patient safety.