CPHQ Practice Questions

A.  

fee for service

B.  

capitation

C.  

pay for performance

D.  

upside-only bundles

A.  

Repeating safety culture assessments on a regular basis

B.  

Creating a balance between accountability and improving unsafe systems

C.  

Prioritizing evaluation of safety events that reach the patient

D.  

Balancing culture and lessons learned to create high reliability

A.  

increases on thex-axis relate to decreases on the y-axis.

B.  

there is a scattering of points in a triangular pattern.

C.  

increases on the x-axis relate to increases on the y-axis.

D.  

there is a scattering of points in a circular pattern.

A.  

Prevention of hospital admissions

B.  

Peace of mind among vaccinated persons

C.  

Savings resulting from lower morbidity among unvaccinated persons

D.  

Savings associated with prevented illness among vaccinated persons

A.  

average daily patient census

B.  

utilization of chemical restraints

C.  

fall assessment protocol compliance

D.  

nurse to staff ratio

A.  

Track progress of the improvement project

B.  

Evaluate the productivity of the involved departments

C.  

Establish the purpose of the project

D.  

Document the project expenses

A.  

Provider B earned the lowest bonus.

B.  

Provider A earned a $10,000 bonus.

C.  

Provider D earned a $15,000 bonus.

D.  

Provider C earned the highest bonus.

A.  

Debrief staff on safety culture survey results

B.  

Measure number of reported safety incidents per staff member

C.  

Focus root cause analysis on incidents involving staff competency

D.  

Identify groups to survey on safety culture

A.  

Preoperative bathing compliance

B.  

Medication reconciliation compliance

C.  

Board certification of orthopedic surgeons

D.  

Surgical site infection rate

A.  

Decrease nosocomial infections by 40% in patient care areas

B.  

Decrease readmission rates to the general medicine floors by the end of the fourth quarter

C.  

Decrease negative survey results in the radiology department by 20% by the end of the second quarter

D.  

Decrease falls with injury in the ICU by 15% by the end of the second quarter

A.  

Review patient records proactively.

B.  

Summarize and discuss past survey findings.

C.  

Brief them on survey activities and what questions to expect.

D.  

Provide techniques to defer surveyor questions to leaders.

A.  

a high-performing patient experience metric with one month of decreased performance

B.  

a process to comply with a new regulatory requirement beginning in the next quarter

C.  

a high-risk, low-volume process with common cause variation in the past quarter

D.  

an outcome measure outperforming the benchmark for the past 12 months

A.  

Common cause variation

B.  

Special causevariation

C.  

Unique cause variation

D.  

No variation

A.  

Frequency of chronic disease as reported by patients in a clinic

B.  

Rate of preventive health care visits found by reviewing claims data

C.  

Percentage of individuals with a higher education degree

D.  

Demographics such as age, race/ethnicity, and socioeconomic status

A.  

pain, constipation, PCP unavailable, nausea, and vomiting

B.  

pain, constipation, PCP unavailable, and nausea

C.  

pain, constipation, and PCP unavailable

D.  

pain and constipation