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CPHQ Practice Questions

Certified Professional in Healthcare Quality Examination

Last Update 22 hours ago
Total Questions : 813

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Question # 31

Which of the following is a purpose of a Pareto chart?

Options:

A.  

examining relationships between variables during a snapshot of time

B.  

creating a graphical display of the process flow

C.  

showing central tendency and variability of a data set

D.  

sorting data categories by frequency to enable prioritization

Discussion 0
Question # 32

Which of the following methods best links performance improvement activities with organizational strategic goals?

Options:

A.  

Encouraging open lines of communication in the organization.

B.  

Setting up a committee to conduct a review of goals.

C.  

Monitoring indicators related to the goals.

D.  

Requesting departments monitor for areas of wasted resources.

Discussion 0
Question # 33

A physician, who is not a member of the peer review committee, requests the minutes of the last peer review committee meeting. The healthcare quality professional should respond to this request by:

Options:

A.  

Referring the request to the committee chair.

B.  

Delivering a copy to the physician’s office.

C.  

Refusing to provide a copy of the minutes.

D.  

Leaving a copy in the lounge for the physician to pick up.

Discussion 0
Question # 34

Prior to implementing a new patient service, the healthcare quality professional should recommend

Options:

A.  

developing a safety monitoring checklist.

B.  

conducting a root cause analysis (RCA).

C.  

initiating a failure modes and effects analysis (FMEA).

D.  

performing just-in-time staff safety training.

Discussion 0
Question # 35

A hand surgeon is referred for peer review for a case of a wrong-site surgery. Which of the following professionals would be the best choice as a member of the peer review committee?

Options:

A.  

plastic surgeon with comparable training

B.  

chief of surgery with general surgery experience

C.  

quality Improvement coordinator with peer review experience

D.  

physician assistant who routinely assists In hand surgeries

Discussion 0
Question # 36

Following evaluation of the compounding process used by a pharmacy, the batch compounding consistently yields 12% more drug than Is needed. The excess Is stored until used or expired. Which of the following types of waste should be recorded when reporting this finding?

Options:

A.  

inventory

B.  

overproduction

C.  

extra processing

D.  

overuse

Discussion 0
Question # 37

A healthcare organization wishes to develop an education plan for quality and patient safety. Based on adult learning principles, the plannededucation Is most likely to be effective when

Options:

A.  

training is provided by a subject matter expert, attendees have opportunities to ask questions, and written materials are provided.

B.  

the content Is designed to meet accreditation standards, the training Is highly encouraged, and learners are allowed to obtain on-demand training.

C.  

the program Is designed for delivery at the department level, staff are recognized for attendance, and written competency tests are administered.

D.  

there is opportunity for active participation, staff members recognize a need to learn, and the material is presented in a logical progression.

Discussion 0
Question # 38

Which of the following interventions has the greatest potential for positive impact due to its ability to address social determinants of health?

Options:

A.  

public transportation system expansion

B.  

access to clean syringes

C.  

tobacco control interventions

D.  

worksite obesity prevention program

Discussion 0
Question # 39

A hospital’s Quality Council has prioritized four quality improvement initiatives using the following matrix:

Quality Improvement Initiative

Relation to Strategic Plan

Overall Positive Patient Impact

Degree of Risk to Patient

Reduce patient falls by 10%

100

20

60

Reduce wrong-site surgeries to zero

90

60

90

Reduce medication dispensing time by 20%

90

80

30

Reduce central line infections by 30%

40

90

90

Which initiative should be the highest priority?

Options:

A.  

Falls

B.  

Medication dispensing time

C.  

Central line infections

D.  

Wrong-site surgeries

Discussion 0
Question # 40

Providers in a clinic have the opportunity to earn an incentive based on performance measure results. Based on the table below showing how the incentive is structured and current performance, the providers should focus on which of the following to maximize their incentive?

Measure

Weight

Target

Current Performance

Breast Cancer Screening

30%

70%

70%

Colorectal Cancer Screening

10%

65%

62%

Controlling High Blood Pressure

40%

82%

83%

Childhood Immunization Status

20%

48%

44%

Options:

A.  

Childhood Immunization Status

B.  

Colorectal Cancer Screening

C.  

Breast Cancer Screening

D.  

Controlling High Blood Pressure

Discussion 0
Question # 41

Each provider in a primary care practice has the potential of earning a $20,000 bonus based on individual performance on select Healthcare Effectiveness Data and Information Set (HEDIS) indicators.

Indicator

Percent of Bonus

Target

Breast Cancer Screening (BCS)

25%

≥74%

Controlling High Blood Pressure (CBP)

25%

≥72%

Childhood Immunization Status (CIS)

50%

≥63%

Provider performance:

Provider

BCS

CBP

CIS

A

75%

71%

63%

B

77%

69%

65%

C

79%

73%

64%

D

73%

74%

62%

Which of the following conclusions is accurate?

Options:

A.  

Provider D earned a $15,000 bonus.

B.  

Provider B earned the lowest bonus.

C.  

Provider A earned a $10,000 bonus.

D.  

Provider C earned the highest bonus.

Discussion 0
Question # 42

Analysis of the following wound infection rate control chart shows which of the following?

Question # 42

Options:

A.  

The variations represent chance events, not collectable sources of variation.

B.  

The wound infection rate is under control and should be allowed to continue.

C.  

The variations represent a common cause that is inherent in the system.

D.  

The wound infection rate is out of control and evaluation is needed.

Discussion 0
Question # 43

A local health center is launching a community health assessment. What data is recommended to identify the potential needs of the population?

Options:

A.  

zip codes for patients frequently using the emergency department

B.  

highest level of education of healthcare professionals

C.  

top five diagnoses for patient visits

D.  

number of fast food restaurants in the area

Discussion 0
Question # 44

The most important determinant of quality improvement success is

Options:

A.  

The CQI model selected

B.  

Organizational culture

C.  

Monetary resource allocation

D.  

The type of organization

Discussion 0
Question # 45

A pulmonologist is gathering social determinants of health data from their patients. Which of the following best explains the purpose of collecting this data?

Options:

A.  

This evaluates connections between the disease and the living conditions

B.  

This information is needed to meet a new quality metric

C.  

This is a result of an update to the electronic medical record system

D.  

This information facilitates the patient’s application for state resources

Discussion 0
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