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CPHQ Practice Questions

Certified Professional in Healthcare Quality Examination

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Total Questions : 813

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Question # 226

Which of the following stages may cause continuous quality improvement teams to dissolve prematurely?

Options:

A.  

Performing

B.  

Storming

C.  

Norming

D.  

Forming

Discussion 0
Question # 227

An effective way of keeping participants engaged in a meeting is

Options:

A.  

Assigning a timekeeper among the meeting participants

B.  

Sending out the meeting agenda one day prior to the meeting

C.  

Using facilitative approaches during the meeting

D.  

Having the support items readily available before the meeting

Discussion 0
Question # 228

Training priorities are being determined based on treatment record review results shown below:

Category

Item Weight

% Compliance

Assessment

1.5

90

External Communication

0.5

75

Care Plan

1.5

80

Progress Notes

1.0

75

Discharge Plan

1.0

80

Which area should take priority for training?

Options:

A.  

Progress notes

B.  

Care plan

C.  

External communication

D.  

Assessment

Discussion 0
Question # 229

Before patient outcome data can be used for benchmarking, the data should be

Options:

A.  

organized by patient age.

B.  

adjusted for length of stay.

C.  

adjusted for severity of illness.

D.  

organized by patient gender.

Discussion 0
Question # 230

Which of the following quality improvement tools is best suited for communicating the scope of a proposed quality improvement project?

Options:

A.  

A3

B.  

Kaizen

C.  

Value-stream map

D.  

Poka-yoke

Discussion 0
Question # 231

In a confidential reporting system, the reporter's Identity Is

Options:

A.  

hidden from authorities.

B.  

known to legal authorities.

C.  

known to regulatory groups.

D.  

hidden from everyone.

Discussion 0
Question # 232

Which of the following is the role of a quality specialist in developing clinical pathways?

Options:

A.  

Provide needed data and research

B.  

Chair the committee

C.  

Build the clinical pathways

D.  

Conduct outcome measurement

Discussion 0
Question # 233

A team wants to select a group of patients to measure satisfaction with care. Which of the following is an example of probability sampling?

Options:

A.  

Random sampling

B.  

Convenience sampling

C.  

Focus group sampling

D.  

Quota sampling

Discussion 0
Question # 234

A thorough and credible review of a wrong site surgery must include

Options:

A.  

Securing the involved equipment

B.  

Notifying the rapid response team

C.  

Re-training the involved individuals

D.  

Analyzing the underlying processes

Discussion 0
Question # 235

A hospital received 50 Incident reports describing falls that occurred within aone-month period. Which of the following actions should be taken?

Options:

A.  

Compare details from the Incident reports against the current fall prevention procedures.

B.  

Ensure that each Incident report is correctly linked to the appropriate patient health record.

C.  

Separate incident reports based on injury status.

D.  

Review the Incident reports to Identify contributing factors.

Discussion 0
Question # 236

An employee health program includes a pre-employment health assessment for all prospective employees. The assessment is to be completed and the results known prior to the assumption of duties. A retrospective study of 200 employees resulted in the following chart:

Question # 236

Analysis of the chart shows which of the following conclusions?

Options:

A.  

The process is operating as expected.

B.  

The majority of assessments are completed after the employee begins work.

C.  

The assessments are being completed efficiently.

D.  

Few employees fail to complete the health assessment.

Discussion 0
Question # 237

A healthcare organization has Introduced an Initiative to Increase lung cancer screenings for Itspatient population with a history of smoking. This screening would fall into which of the following types of prevention?

Options:

A.  

quaternary

B.  

primary

C.  

tertiary

D.  

secondary

Discussion 0
Question # 238

A healthcare quality professional is preparing a presentation related to incomplete documentation. According to principles of adult learning, the first step in preparing is to

Options:

A.  

Determine the audience's knowledge and expectations

B.  

Develop an evaluation tool for the presentation

C.  

Present an inservice for the staff

D.  

Obtain administrative support for the presentation

Discussion 0
Question # 239

A patient safety program should be aligned with which of the following?

Options:

A.  

Public reporting

B.  

Third-party payors

C.  

Organizational core values

D.  

Patient satisfaction surveys

Discussion 0
Question # 240

The purpose of sentinel event review of never events is to

Options:

A.  

engage leadership in identifying barriers to effective communication.

B.  

identify individual performance gaps that resulted in the sentinel event.

C.  

monitor staff and leadership involvement in the systematic analysis.

D.  

specify sustainable systems-based improvements.

Discussion 0
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