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Certified Professional in Healthcare Quality Examination

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Total Questions : 813

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Question # 211

Which Is a source of data tor analyzing staff flu vaccination trends for an accountable care organization?

Options:

A.  

electronic health records

B.  

vaccine manufacturer statistics

C.  

insurance claims data

D.  

pharmacy procurement records

Discussion 0
Question # 212

A quality professional was asked to assist with strategic planning. Which ofthe following should have the primary impact on the quality and performance improvement goals?

Options:

A.  

results of gap analysis

B.  

findings from a staff needs assessment

C.  

financial statement of the organization

D.  

report of major competitors' performance

Discussion 0
Question # 213

Data for an organization's annual Influenza vaccine administration yields the following results:

Question # 213

What is the median for the organization's annual vaccine count?

Options:

A.  

10

B.  

55

C.  

63

D.  

79

Discussion 0
Question # 214

The ability to safely manage complex tasks in the face of time pressures, quickly identify and contain errors, and bounce back after stressful situations relates to organizational:

Options:

A.  

Lean capacity

B.  

Resilience

C.  

Disaster readiness

D.  

Safety rules

Discussion 0
Question # 215

Which of the following is the best strategy for leaders to ensure compliance with changing regulations?

Options:

A.  

Implementing continuous readiness programs that foster a culture of accountability

B.  

Benchmarking performance with peer healthcare systems

C.  

Providing just-in-time staff training focused on relevant regulatory standards

D.  

Conducting periodic audits to identify areas of opportunity for improvement

Discussion 0
Question # 216

To gauge community perceptions regarding a hospital's response to a pandemic, the healthcare quality professional uses a random number generator to select 1,000 phone numbers and collect survey responses from the first 300 of those phone numbers where the call is answered. All calls are made between 9:00 am and 5:00 pm. This data collection approach is limited because:

Options:

A.  

The professional did not conduct follow-up calls after the initial survey.

B.  

The data will not include respondents who were only available outside business hours.

C.  

Clinical questions could not be addressed because the survey was not provided by a clinician.

D.  

Telephone surveys are not as reliable as mailed questionnaires.

Discussion 0
Question # 217

A healthcareorganization has recently launched a diabetes center of excellence to address the needs of its patients with advanced diabetes. The implementation of this program would fall into which of the following types of prevention?

Options:

A.  

primary

B.  

secondary

C.  

quaternary

D.  

tertiary

Discussion 0
Question # 218

A key concept in patient safety planning is to design procedures that

Options:

A.  

meet the needs of individual departments.

B.  

standardize patient care practices.

C.  

make errors non-transparent.

D.  

prevent all occurrences.

Discussion 0
Question # 219

A quality professional was asked to assist with strategic planning. Which of the following should have the primary impact on the quality and performance improvement goals?

Options:

A.  

report of major competitors ‘performance

B.  

findings from a staff needs assessment

C.  

financial statement of the organization

D.  

results of gap analysis

Discussion 0
Question # 220

Which of the following is the primary benefit of the initial phase brainstorming?

Options:

A.  

Fosters discussion of ideas

B.  

Defines problem-solving roles and responsibilities

C.  

Allows input from all team members

D.  

Focuses on identifying the best solutions

Discussion 0
Question # 221

Anemergency department's quality improvement report for the first quarter showed the following data:

What was the approximate overall problem rate for March?

Options:

A.  

1%

B.  

2%

C.  

15%

D.  

18%

Discussion 0
Question # 222

A performance improvement team was formed to reduce the inappropriate ordering of two expensive lab tests. The goal was to reduce the rate of inappropriate ordering of Test A by 20% and Test B by 5%. The results of the pilot group showed a 30% drop in Test A orders and a 3% drop in Test B orders. What additional information would be of most benefit to gain final administrative approval to implement the change organization-wide?

Options:

A.  

the cost savings resulting from the project

B.  

feedback from providers that ordered test A

C.  

the total number of Test A and Test B labs ordered

D.  

the number of providers that were educated on the change

Discussion 0
Question # 223

Based on this matrix, which of the following ideas should the team address first?

Options:

A.  

1 and 7

B.  

3 and 4

C.  

2 and 5

D.  

6 and 8

Discussion 0
Question # 224

A healthcare quality professional identifies a need to improve compliance with colon cancer screening among primary care patients. Which of the following interventions should be used?

Options:

A.  

Develop a clinical pathway for managing high-risk patients.

B.  

Send reminders to patients six months before required screening.

C.  

Measure the number of patients who complete an annual screening.

D.  

Improve documentation of patient education on cancer risk factors.

Discussion 0
Question # 225

When compared to the scientific method, which of the following activities is unique to the quality improvement process?

Options:

A.  

Look for root causes.

B.  

Display the data.

C.  

Draw conclusions.

D.  

Communicate conclusions.

Discussion 0
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