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CSA Practice Questions

ServiceNow Certified System Administrator

Last Update 3 days ago
Total Questions : 522

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Our free Certified System Administrator practice questions crafted to reflect the domains and difficulty of the actual exam. The detailed rationales explain the 'why' behind each answer, reinforcing key concepts about CSA. Use this test to pinpoint which areas you need to focus your study on.

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Question # 76

What is used frequently to move customizations from one instance to another?

Options:

A.  

Update Sets

B.  

Code Sets

C.  

Update Packs

D.  

Configuration Logs

E.  

Remote Sets

F.  

Local Sets

G.  

Code Packs

Discussion 0
Question # 77

How do you make a list filter available to everyone?

Options:

A.  

Make active, set visibility, and save

B.  

Assign a name, set visibility, and save

C.  

Assign a group, set visibility, and save

D.  

Make active, assign a name, and save

Discussion 0
Question # 78

When designing a flow, how do you reference data from a record, in that flow?

Options:

A.  

Drag the table icon onto the flow definition

B.  

Use the condition builder to specify the desired values

C.  

Specify the source table on the data pill related list

D.  

Drag the data pill onto the flow definition

E.  

Add the table reference using the slush bucket

Discussion 0
Question # 79

What is a role in ServiceNow?

Options:

A.  

A role is one record m the Role [sys_user_role] table

B.  

A role is one record in the Role Iuser_sys_role] table

C.  

A role is a persona used In Live Feed Chat

D.  

A role Is a set of modules for a particular application

Discussion 0
Question # 80

What is a Notification?

Options:

A.  

A new Knowledge article created by a Business Rule

B.  

A tool for alerting users that events that concern them have occurred

C.  

A message through Connect related to a Change Request

D.  

An email file attachment

Discussion 0
Question # 81

When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?

Options:

A.  

Long-term signals

B.  

Non-signals

C.  

Anti-signals

D.  

Stability signals

Discussion 0
Question # 82

Which of the following is used to categorize, flag, and locate records?

Options:

A.  

Search

B.  

Favorites

C.  

Tags

D.  

Bookmarks

Discussion 0
Question # 83

What are two ways to generate an Event? (Choose two.)

Options:

A.  

Business Rule

B.  

Workflow

C.  

Log entry

D.  

Knowledge article publication

Discussion 0
Question # 84

What are three security modules often used by the System Administrator? (Choose three.)

Options:

A.  

System Properties > Security

B.  

Utilities > Migrate Security

C.  

System Security > Security

D.  

Self-Service > My Access

E.  

System Security > Access Control (ACL)

F.  

Password Management > Security Questions

G.  

System Security > High Security Settings

Discussion 0
Question # 85

What is the purpose of the Event Registry?

Options:

A.  

The Event Registry lists all Events that have successfully completed within a 24-hour period

B.  

The Event Registry is a list of all Events that originate through an integration

C.  

The Event Registry is a module that provides Event definitions

D.  

The Event Registry is a list of all Events that have successfully completed after being Invoked by a script

Discussion 0
Question # 86

IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as

Options:

A.  

an action

B.  

a spoke

C.  

a connection

D.  

an integration step

Discussion 0
Question # 87

What is the difference between a UI Policy and Data Policy?

Options:

A.  

Data Policies run when data is entered through the form, by an Import Set, or by web services, while UI Policies are set only by web services

B.  

Data Policies can be converted into UI Policies, but UI Policies cannot be converted into Data Policies

C.  

Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions

D.  

Data Policies run only after UI Policies run successfully

Discussion 0
Question # 88

What is specified in an Access Control rule?

Options:

A.  

Groups, Conditional Expressions and Workflows

B.  

Table Schema, CRUD, and User Authentication

C.  

Object and Operation being secured; Permissions required to access the object

D.  

security_admin

Discussion 0
Question # 89

Which of the following protects applications by identifying and restricting access to available files and data?

Options:

A.  

Application Configuration

B.  

Verbose Log

C.  

Access Control Rules

D.  

Application Scope

Discussion 0
Question # 90

Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

Options:

A.  

Agent Workspace

B.  

Chat bot

C.  

Virtual Agent

D.  

Knowledge Chat

E.  

Now Support

Discussion 0
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